Park Manager

Job Description

Job Description

We are looking for a responsible, positive, and friendly individual with excellent communication skills and team leadership experience to lead in a fast-paced, high-volume environment.

Park Manager Overview: To provide excellent customer service while meeting and exceeding all company standards based on the mission, vision and values of Just Jump with all duties resulting in a Safe, Fun and Clean environment.

Mission: To help people of all ages discover health and happiness in an exciting, safe and innovative environment.

Vision: It is our goal to be the preferred family entertainment center in our region, achieving the largest market share by providing:

• A happy and clean environment for all ages.
• Safety as a priority for all participants.
• Excellence in service.
• State-of-the-art equipment and facility.
• A positive experience for all participants, observers and employees.
• Exceptional value.
• Individual products, group events and other activities that exceed customer expectations.

Values:

• Safety
• Trust
• Respect
• Accountability
• Honesty
• Health and wellness
• Positive environment
• Employee satisfaction
• Community commitment

Park Manager duties include, but are not limited to the following:

• Hire, motivate and train 20+ Team Members.
• Understand, follow, improve and enforce all safety guidelines.
• Serve all guests and Team Members in a positive way per Just Jump standards, bring all complaints or concerns to a resolution that is best for all.
• Ensure all daily, weekly, monthly and annual maintenance is completed.
• Lead team in maintaining a clean facility by understanding, delegating and inspecting all cleaning tasks.
• Supervise staff time, attendance and productive to meet customer demand and business needs.
• Create and communicate a weekly employee schedule.
• Manage cash in a secure, thorough and accurate manner.
• Track and manage inventory.

Qualifications for the Park Manager in order to ensure effectiveness in each job function include:

• Must be 18 years or older.
• Friendly personality and a positive attitude.
• Love of people of all ages, particularly children.
• Ability to properly handle customer concerns.
• Ability to remain calm and think fast in a very hectic environment.
• Ability to follow procedures and directions, while working independently.
• Comfortable enforcing Just Jump policies and safety requirements.
• Team player and strong work ethic.
• Punctuality is a must.
• Must have a flexible schedule.
• Must provide excellent customer service and a professional appearance.
• Must be able to communicate and interact well with customers and coworkers.
• Ability to work in a standing position for long periods of time.
• Ability to project a loud clear voice.
• Ability to handle money.
• Ability to manage large groups.
• Ability to be cross trained.
• Responsible and self-motivated.
• Professional, happy and engaged appearance.
• Reliable transportation.