Front Office Specialist / Medical Front Desk

Benefits: Opportunity for advancement Training & development Front Office Specialist / Medical Front Desk - Part-Time Skypark Physical Therapy | Torrance, CA Schedule: Monday-Friday, 3:00-6:00 p.m. | 15 hours per week Skypark Physical Therapy is hiring a part-time Front Office Specialist to support patient scheduling, phone management, insurance verification, and daily clinic operations in a busy outpatient physical therapy clinic. This role is ideal for someone who can handle phones confidently, keep schedules clean, follow systems, and take ownership of front-desk accuracy and patient flow. Key Responsibilities Answer and manage incoming calls in a medical office setting Schedule and reschedule patients using EMR software Manage patient check-in/check-out and front desk flow Verify insurance benefits and authorizations Communicate financial responsibility and collect copays/payments Maintain accurate patient records, intake forms, and documentation Coordinate with therapists, billing, and leadership to ensure smooth operations Qualifications & Skills Experience in a medical front office, healthcare administrative, or patient services role preferred Must be consistently available Monday through Friday from 3:00-6:00 p.m. Strong phone and communication skills Highly organized with strong attention to detail Comfortable multitasking in a fast-paced clinic environment Confident explaining policies, schedules, and financial expectations Basic computer and EMR experience (training provided) This Role Is NOT a Good Fit If: You prefer a slow-paced or low-interruption work environment You are uncomfortable answering phones or speaking with patients frequently You struggle with follow-through, accuracy, or time management You prefer loosely defined responsibilities over structured systems You avoid financial conversations or enforcing clinic policies You require constant supervision to stay on task Why Join Skypark Physical Therapy? We're a growing outpatient physical therapy clinic focused on clear communication, accountability, and excellent patient experiences. The front desk plays a critical role in clinic success, and this position is best suited for someone who wants to be an integral part of a high-functioning healthcare team. #J-18808-Ljbffr Skypark Physical Therapy & Rehabili