Care Coordinator (OhioRISE)

Care Coordinator

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.

OhioRISE is a Medicaid managed care program that provides specialized services for youth ages 0-20 with complex behavioral health and/or substance use needs.

The OhioRISE Care Coordinator is responsible for creating, planning, and organizing a team as defined by the family. This position facilitates child & family team meetings that support youth at home, in school, and in their communities with the goal of keeping families together and reducing hospitalizations. The team may include partnering with social service providers, community partners, and the families support systems. The care coordinators role includes leading the team in identifying needs, goals, and action steps to meet the families goals. The care coordinator ensures the youth and families have a voice and choice in all coordinated care and services provided.

The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.

Essential Functions:

• Uses a strengths based and solution focused mindset in all job functions and interactions internally and externally
• Develop, lead, and facilitate team meetings for the young person and their identified team.
• Provides care coordination within the family's home, community, or preferred location
• Partners along with the young person, family, natural supports, and other service providers to identify care coordination needs/services to ensure the best outcomes for young people and families.
• Maintains required documentation to access and maintain OhioRISE benefits
• Meets quality and fidelity requirements as defined by ISBH OhioRISE standards
• Continually acquires and maintains knowledge of community resources.
• Attends mandatory in-person and virtual trainings and supervisions which will require travel
• Completes all assigned trainings within identified timelines and maintains required certifications
• Follows ISBH policies and procedures in maintaining confidentiality, professionalism, and incident reporting
• Utilizes databases and Electronic Health Record systems for accurate client documentation
• Maintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines
• Travel within assigned service area
• All other duties as assigned

Minimum Requirements:

• Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field is required three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher
• Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment) is preferred
• Two years of experience in a coordinated supportive services or care coordination role that required high efficiency, organization, and attention to detail is preferred
• Experience working with people with autism spectrum disorders and developmental disabilities is preferred
• Experience in one or more of the following areas is required: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
• Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders and who are engaged with one or more child serving systems (e.g. child welfare, intellectual and developmental disabilities, juvenile justice, education) is required
• Able to effectively communicate through verbal/written expression required
• Ability to use a personal vehicle or company vehicle to provide services in homes, schools, and community settings is required
• Ability to maintain confidential information is required
• Ability to adhere to all safety, rules, regulations and requirements is required
• Ability to bill Medicaid without restrictions is required
• A valid driver's license and the ability to operate a motor vehicle is required
• An appropriate level of auto insurance coverage is required
• Ability to manage deadlines within a fast-paced, high-volume environment is required
• Ability to operate in an Internet-based, automated office environment is required
• Ability to operate, receive and conduct on-camera video calls and/or meetings in an automated office environment is required
• Ability to maintain a minimum of 100mbps for high-speed internet connection is required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer is required
• Must be able to lift up to 15 pounds at times is required

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. Benefits include: medical, dental, vision, short-term disability, long-term disability, 401K w/ Employer Match, Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

Our mission is delivering exceptional care through connection.

Our values are: Dignity - We meet people where they are on their journey with respect and hope; Collaboration - We listen to understand and ask how we can best support the people and communities we serve; Wellbeing - We celebrate one another's strengths, and we support one another in being well; Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team; Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.