J1 Rooms Internship | Montage International

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Montage International Rooms Internship

The Rooms Intern is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential Functions

• Hosting and welcoming guests with a friendly and sincere demeanor
• Assist with guest check-in and out process, as well as folios, invoicing, billing and reservations
• Communicating with all departments
• Providing excellent customer service and telephone etiquette
• Maintaining proper record keeping for guest accounts
• Knowledgeable about hotel services and local surroundings in order to answer, respond and communicate with guests questions and requests
• Deliver on guests' expectations and have the desire to create WOW moments
• Actively aspiring to reach department and property defined goals and objectives
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs

Qualifications

• Must be enrolled in a college or university program
• Ability to work a flexible schedule including weekends and holidays
• Ability to collaborate in a team environment
• Intermediate computer skills
• Basic math skills
• Verbal and written communication skills

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull carts and equipment weighing up to 100 pounds on a semi-regular basis

At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

Montage International only has representatives for J1 or H2B positions of the highest integrity.

Please do not engage with a firm purporting to represent Montage International or our affiliates unless they are an authorized representative of our company. Do not pay money to any vendor claiming to represent Montage International before verifying they have a legitimate interest to do so. Please contact us if you require verification.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Montage International