Event Operations Manager and Coordinator

The Event Operations Manager and Sales Coordinator is responsible for supporting the full lifecycle of private events at Bedford Post Inn — from completed contracts that are passed off from the Sales Manager, to coordinating all details leading up to the event, to flawless execution onsite. This hybrid role combines event coordination, client communication, operational planning, and day-of event management to ensure an exceptional guest experience while maintaining strong internal organization and team collaboration.

This role is ideal for someone highly organized, hospitality-driven, proactive, and excited to take ownership of events from booking through execution.

• Prepare BEOs, timelines, floorplans, and client-facing documents
• Maintain organized event details and communication within Tripleseat and internal systems
• Coordinate menu selections, rentals, floorplan layouts, timelines, guest counts, and vendor logistics with clients 
• Support site tours and client meetings as needed
• Manage revisions and updates leading up to events while ensuring all departments remain informed
• Liaise with internal departments (kitchen, management, front desk, etc.) to ensure event readiness
• Create detailed BEOs that clearly communicate client expectations and operational needs
• Attends weekly BEO meetings & sends a recap to FOH / BOH management

• Oversee all events operations, including hiring and managing event staff, creating internal run of shows, ensuring proper set ups, checking in with the kitchen, etc. and act as the primary liaison for execution
• Provides clear and concise communication to everyone involved in the event - from retaining the information provided in BEO, to then translating this to the staff and kitchen. 
• Work closely with culinary, service, front desk, facilities manager, and management teams to ensure seamless execution
• Lead event setup, oversee timelines, and manage event flow onsite
• Anticipate operational needs and troubleshoot issues in real time
• Ensure all events reflect Bedford Post Inn’s hospitality standards and attention to detail
• Conduct post-event follow-up and internal recaps when necessary
• Works with Facilities Manager to ensure that the event spaces are always clean & presentable for event walkthroughs

• 2–4 years of hospitality, events, restaurant, or hotel experience preferred
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment and remain calm under pressure
• Detail-oriented with strong follow-through
• Comfortable working evenings, weekends, and holidays as event schedules require
• Experience with Tripleseat or similar event management software preferred
• Passion for hospitality and creating memorable guest experiences

Bedford Post Inn is a luxury inn, restaurant, and event destination located in Westchester County, New York. As part of Sunday Hospitality, we are committed to thoughtful hospitality, exceptional food and beverage experiences, and creating meaningful moments for our guests.