Customer Care Team Member

Job Description

Job Description

Stapp Interstate Toyota is a family owned and operated business that has been in business for 50 years and has been earning relationships that last generations. We are in need of adding a full-time Customer Care Team Member to our growing team!

We are looking for someone who:

• Has a positive presence and friendly attitude
• Is motivated to learn new skills
• Be willing to file when needed
• Willing to listen to our customers
• Basic PC and Microsoft windows experience required
• Wants to have advancement in their career
• Must have a good phone voice and enjoy lots of customer/employee interaction
• Must be able to multi-task and work well under pressure
• A background in customer relations / receptionist experience is helpful but not required as training will be provided to the right person

The responsibilities include but are not limited to:

• Answering phones using a multi-line phone system
• Making appointments
• Filing
• Making outbound phone calls
• Greeting customers when they walk in the dealership
• Working with our service and sales department to ensure that our customers are satisfied

We are offering a full time position with the ability to have health, vision and dental, and life insurance, accident/disability insurance, paid vacation, 6 paid holidays and a great place to work and grow, as well as a company matched retirement plan. This position has an aggressive bonus plan that is paid monthly, with ample opportunity for growth along with an hourly wage of $16.00 to start.

* Bonus Plan

*$28,800 - $34,500 Yearly Income

***THE SCHEDULE INCLUDES WORKING ALL SATURDAYS WITH SUNDAY AND ONE ADDITIONAL DAY OFF IN THE WEEK***