Bartender (Part-Time)

Job Description

Job Description

Zilli Hospitality Group is currently seeking enthusiastic and skilled part-time Bartenders to join our team! The Bartender's primary role is to support the Event Manager in delivering exceptional beverage service and ensuring excellent customer satisfaction. Bartenders are responsible for crafting a variety of drinks, including cocktails, and serving wine and beer at events. This role requires an energetic and charismatic personality to enhance the overall event experience. Bartenders will also learn the art of setting up a bar efficiently and managing costs through proper techniques. Responsibilities: The Bartender's responsibilities include, but are not limited to:Follow Event Manager's Guidance: Execute tasks under the guidance of the Event Manager with minimal supervision.Load and Unload: Load and unload beverage products and equipment from catering trucks as needed for events.Bar Setup: Efficiently set up the bar from start to finish at various event venues.Contract Understanding: Read and comprehend the entire event contract, not just the bar service section.Beverage Service: Serve beverages to guests at catered functions, ensuring timely delivery within one minute of the order.Customer Interaction: Answer guest questions, make beverage suggestions, and maintain knowledge of the menu items, drinks, wine, and beer.Guest Experience: Observe guests, anticipate their needs, and respond to additional requests while resolving issues promptly. Escalate complaints or problems to the Event Manager when necessary.Safety and Security: Alert Security and the Event Manager to major disruptions or guest incidents as required.Payment Handling: Accurately calculate guest checks, accept payments, and provide change.Bar Maintenance: Prepare garnishments, restock the bar with clean glassware, equipment, and supplies, and assist with beverage inventories.Cleanliness: Wash glassware and bar materials, maintaining a clean and organized bar area.Reporting: Complete a Bar Report at the end of each event and promptly report any maintenance issues.Continuous Improvement: Suggest improvements to the operating format and continually enhance bartending skills through event attendance and learning opportunities.Team Leadership: Lead by example, provide training to fellow associates as needed, and support Event Managers' decisions.Positive Feedback: Strive for positive feedback from co-workers and Event Managers during post-event analysis.Efficiency: Keep busy during downtime at events and be prepared to work in various conditions, such as rain, snow, early or late shifts, and loud music.Requirements:Age: Must be at least 21 years of age due to legal alcohol service requirements.Bartending License: Hold a valid Milwaukee and/or Waukesha Bartending License or be willing to obtain one upon job acceptance.Responsible Beverage Training: Complete a Wisconsin Department of Revenue recognized Responsible Beverage training course, which may be part of the licensing process.Experience: Preferably have six months of bartending-related work experience, or possess bartender certification in lieu of experience.Availability: Must have flexibility to work weekdays, evenings, weekends, and holidays as needed, aligning with business requirements.Dependability: Demonstrate reliability in fulfilling job responsibilities.Attention to Detail: Possess strong attention to detail and problem-solving skills.Customer Service: Excel in providing excellent customer service to both internal customers (Management and coworkers) and external customers (guests and clients).Transportation: Hold a valid driver's license and have access to insured transportation (preferred but not mandatory).Physical Abilities: Be capable of continuous repetitive motion activities, including standing, reaching, bending, lifting, carrying, walking, and lifting during 90% of the shift.A Little About Zilli Hospitality Group:Here at Zilli Hospitality Group, we're all about excellence. We love creating a positive work environment and delivering outstanding experiences for our guests. We're proud of our innovative approach, always staying on top of the latest food trends and tech. Our reputation is built on quality, integrity, and consistency, and we're always pushing ourselves to go above and beyond. We value success, passion, innovation, and exceptional customer service. Our Bartenders play a vital role in creating memorable experiences for our guests. The starting rate of pay is $15.00 per hour, not including tips. This part-time position offers the flexibility to work around your schedule while providing an exciting opportunity to be part of our dynamic team. Position primarily based in Waukesha but also serves guests in both the Milwaukee and Waukesha areas. We are committed to providing an inclusive and supportive work environment for our employees. Zilli Hospitality Group is an equal opportunity employer and welcomes applicants from all backgrounds and experiences.