Back of House Manager

Responsibilities Direct the daily operations of a quick service restaurant. Follow established opening and closing procedures. Ensure all food safety procedures are followed. Ensure compliance with company standards in all areas of operations, including: production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability. Insures that Team Members follow recipes and read tickets to accurately prepare all orders. Insures that Team Members are extremely accurate with weights and measurements for all recipe items. Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Insures that workstations are clean at all times. Insures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. Job Characteristics 40-50 Hours per week Great Opportunities for Advancement!! With this position, you have the potential to one day become a Franchisee!! Requirements You will be required to demonstrate a high level of professionalism, with excellent communication skills. You must have the ability to take initiative and possess skills for problem solving and conflict resolution. You also must be efficient and detail-oriented with a strong customer focus. Must have previous Management Experience. Food safety certificate a plus. #J-18808-Ljbffr Ontario Trillium Foundation