Restaurant Hourly Manager

Restaurant Hourly Manager

Shaver Food Hall | New York, NY

Hourly Rate: $25-27

The Role

As the Restaurant Hourly Manager, you'll be the first face of Pick & Cheesewelcoming, guiding, and connecting with our guests to ensure every visit feels both effortless and unforgettable. More than just a greeter, our Hosts embody the spirit of New York hospitality: energetic, knowledgeable, and approachable. You'll share insider tips about our restaurants and bars, highlight upcoming live performances, and help guests navigate the hall so they can make the most of their time with us.

What You'll Do

• Greet and welcome guests with professionalism, warmth, and personality.
• Answer phones with a warm personality and a smile in your voice.
• Make reservations for guests (Resy), verify existing reservations, and guide guests to alternative times and dates for those times that are fully booked. Work closely with our management team to recognize opportunities to build guest retention.
• Provide clear directions and prompt answers to questions, always with a guest-first mindset.
• Assist with opening, closing, and side duties to keep the restaurant operating smoothly.
• Support cleanliness by ensuring host stand and common areas are inviting and safe.
• Collaborate with team members to create a seamless guest experience across shifts.
• Communicate guest feedback and questions to management to continuously elevate our service.
• Represent the Pick & Cheese brand with pride, positivity, and genuine hospitality.
• Assist the management team in maintaining standards of service.
• Maintain the Resy Guest Book in order to build a great catalog and increase repeat guest retention.
• Guide, mentor and lead the host team in order to elevate the overall guest experience.

Qualifications

• Prior NYC hospitality or restaurant experience is required, experience with Resy preferred.
• A natural communicatorbilingual skills are a plus.
• Energetic, fun, and passionate about delivering memorable guest experiences.
• Able to stand for extended periods and lift to 50 lbs.

The Good Stuff

• Medical benefits available for hourly team members averaging 30+ hours/week (after 90 days).
• 401(k) eligibility after one year of service (for individuals 21+).
• Be part of New York's newest cultural destinationhelp us bring Pick & Cheese to life every day.

Why Join Us? Join the Pick & Cheese team at Shaver Food Hall where exceptional hospitality meets creativity, and every moment matters.

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.