Technical Support Engineer - Endpoint

Quantum World Technologies Inc

Washington DC

Job Title: Technical Support Engineer – Endpoint

Location: Bellevue, WA

Employment Type: Full-Time

Shift: Night Shift

Job Description

We are looking for a Technical Support Engineer to provide endpoint support and troubleshooting for end-user devices and systems.

Responsibilities:

Provide technical support for desktops, laptops, and endpoint devices.
Troubleshoot hardware, software, and operating system issues.
Support Windows and Mac devices.
Assist with device setup, configuration, updates, and patching.
Troubleshoot network connectivity and access issues.
Provide support for end users during the night shift.
Document issues and resolutions in the ticketing system.

Required Skills:

Experience in IT Support, Desktop Support, or Technical Support.
Knowledge of Windows and macOS.
Experience supporting laptops, desktops, and endpoint devices.
Basic networking and troubleshooting skills.
Good communication and problem-solving skills.
Ability to work independently during night shifts.

Apply

Vacancy posted 2 days ago

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