Tier II IT Help Desk & Endpoint Admin Specialist
Bailey Information Technology Consultants, LLC
BIT, LLC is seeking a Journeyman IT Help Desk Specialist in Washington, DC to provide Tier II frontline support for ~275 staff. You will deploy, maintain, and troubleshoot Windows and macOS desktops and mobile devices, and serve as an escalation point above Tier I.
Ideal candidates have imaging, patching, MFA, and identity management skills, and experience with Ivanti, KACE, JAMF, and Microsoft Intune; ability to mentor Tier I staff and coordinate with Service Desk, NetOps, and Cybersecurity.
#J-18808-Ljbffr- ...contractor committed to delivering innovative IT solutions that address the mission-... ...employee recognition and appreciation programs.Tier II Support TechnicianLocation: Alexandria, VA... ...document findings and resolutions.Service Desk OperationsLog in to the ACD system daily,...SuggestedFull timeFor contractorsLocal areaRemote workShift work
$32 - $41 per hour
...DAG Tech in Washington DC is seeking a Tier II IT Support Engineer to join the Engineering Operations team. You will provide frontline support, configure devices, troubleshoot networks and cloud services, and document solutions for end-users on-site. This contract...SuggestedHourly payContract work10 hours per week- ...General Dynamics Information Technology, Inc. seeks a Help Desk Technician to support government IT operations in Washington, DC. The role requires TS/SCI with Polygraph clearance, DoD 8570.01-M IAT II certification, and HS/GED with 1+ year experience, plus strong customer...Suggested
$28.6 - $38.7 per hour
...Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that... ...at the Information Assurance Technical (IAT) Level II role. Security Clearance Level: Active TS/SCI with...SuggestedHourly payTemporary workImmediate startRemote workWorldwideFlexible hours- ...Symposit LLC is seeking a Tier II Deskside Technician to install, configure, upgrade and repair desktop/laptop systems, peripherals and mobile devices. The role covers on-site support across College Park, Silver Spring and Rockville, MD, Monday–Friday, with 6:00 am–6:0...SuggestedMonday to FridayShift work
- ...including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges... .... Title: Technical Support Analyst (Tier II) Location: Onsite (Washington, D.C.)... ...requirements: This onsite role requires a mix of help desk, deskside, and VIP support in a secure...Full timeWork experience placementWork at officeFlexible hours
$39.42 per hour
...: Deskside Support Technician (Tier II) Location: Washington, DC Type... ...tickets dispatched from the Service Desk or identified by on-site users... ...with customers to resolve IT issues promptly, ensuring high-... ...solutions across North America. We help clients get work done more...Contract workWork at officeLocal area- ...matters! While we’re not actively hiring for a Tier II Deskside Support Technician at this... ...re always excited to connect with talented IT professionals who share our vision for innovation... .... Are you detailed oriented? Like to help solve complex technical issues? If so,...Work at officeLocal areaRemote workMonday to FridayShift workWeekend work
$39 per hour
...Job Title: Deskside Support Technician (Tier II) Location: Washington, DC Type: Contract... ...Trust clearance Past experience providing IT (Tier II) support in a Windows office environment... ...solutions across North America. We help clients get work done more efficiently and...Contract workFor contractorsWork at officeLocal area- ...service level objectives. The Tier 2 Service Desk Analyst will support mission-... ..., and maintenance of IT systems in accordance with agency... ...DoD standards. Perform Tier II problem identification,... ...service quality. Assist the IT Help Desk Lead in ensuring...Full timeWork at officeLocal areaRemote work
$60.21k - $81.47k
...IT Desktop Support Technician IINTT DATA Services... ...Desktop Support Technician II to join our team in... .... Ability to work under desks, connect cabling, and install... ...support, field support, help desk, or a similar IT... ...Microsoft Intune or other endpoint-management platforms.Experience...Temporary workRemote workRelocationFlexible hours- ...much more! Role Designation: IT Service Desk Specialist Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation... ..., log review, and remediation for endpoint, application, and account-related...Contract workLocal area
$32.47 per hour
...Tier 1 Helpdesk AnalystArlington, VAAre you ready to enhance your... ...SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute to our... ..., and maintenance of IT systems.Provides first-level problem... ...relevant experienceDoD IAT Level II Certification is requiredDoD Top...Work at officeLocal areaRemote work$39.29 per hour
...Tier 2 Help Desk AnalystArlington, VAAre you ready to enhance your skills and build your career in... ...support for classified and unclassified IT environments in support of a federal government... ...agency and DoD standards.Perform Tier II problem identification, diagnosis, and...Work at officeLocal areaRemote work$62k - $141k
...Job Number: R0251857 Tier 2 Service Desk Technician The Opportunity:... ...thrives on the opportunity to help DoD users solve problems. You... ...experience providing support to an IT operations environment, in a... ...GED ~ DoD 8570 IAT Level II Certification such as Security+...Full timeContract workPart timeLocal areaRemote work- ...Posting Title Technical Supprt Specialist II Overview Provides advanced... ...requests, deploys and manages endpoint devices, maintains accurate documentation... ...Technology Services Service Desk core knowledge set. Resolve... ...Receive, track, and complete IT service requests according to...Immediate startRemote work
- ...Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA to support DoD missions with first-line IT troubleshooting, incident tracking, and user support. The role... ...requires DoD Secret Clearance and DoD IAT Level II Certification, with Top Secret/SCI...Local areaRemote work
$50k - $70k
...Job Description Service Desk Technician (Tier 1/2) – Allixo Location:... ...Burlington, Washington. We're the IT and security team for local... ...Cisco Meraki networks, and help clients meet compliance... ...configure and support Windows endpoints with Intune; set up and deploy...Full timeFor contractorsLocal areaRemote work- ...Purpose The Technical Support Representative II provides experienced remote technical... ...EnerSys power-electronics products in a help-desk and contact-center environment and supports... ...of providing quality customer support in a tier-one, tier-two, or comparable technical-...Hourly payTemporary workWork experience placementWork at officeLocal areaRemote workWorldwide
- KeenLogic is seeking a Talented Tier I Analyst to provide on-site call center support in Alexandria, VA. The role involves assisting customers... ...and basic workstation remediation, escalating more complex issues to Tier II or eBusiness teams as needed. #J-18808-Ljbffr KeenLogicFull timeMonday to Friday
- KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative... ...call. Where required the Tier I candidate will elevate to the Tier II team or the eBusiness team for more detailed level of support....Full timeRemote workMonday to Friday
- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to deliver first-line IT support for DoD-level environments. You will handle incident tickets... ...operations quickly. Ideal candidates have DoD IAT II certification, a DoD Secret clearance, and at least 3...
$28.54 per hour
...Description Job Title: IT Support Technician II Location: Washington,... ...an experienced Tier 2 IT Support Technician... ...candidate has strong desk-side support experience... ...on Windows and macOS endpoints. Deliver support during... ...across North America. We help clients get work done...Contract workLocal area$23.18 per hour
...Req ID: 42786 Summary IT Helpdesk Technician II Service Center Washington, DC Are you ready... ...and GB campuses. This role supports Tier II technical troubleshooting and workstation... ...individuals Friendly presence, helpful attitude, good interpersonal skills,...Work at office- ...integrated physical and cybersecurity solutions and cutting-edge IT services, that elevate performance and ensure compliance. We... ...that support national and global organizations. The Tier-2 Helpdesk Specialist candidate will provide operations center support to a number...Full timeRemote workMonday to FridayFlexible hoursShift workNight shiftRotating shift
$125k - $135k
Program Management Specialist II - IT Governance (CPIC) Location: Pentagon City, VA - Onsite Salary: $125,000-$135,000 annually, based on experience... ...State and Federal Government clients, this verification helps protect your identity, résumé, and application from...Full timeTemporary workWork at officeLocal area- ...Nalu Federal is seeking an IT Service Desk Specialist Level II to provide frontline support for end users across hardware, software and systems. The role emphasizes escalation to Tier 3 with strong diagnostic skills and a customer-focused approach. Ideal candidates...
$73.45k - $132.78k
...Leidos is seeking a Tier 1/2 Service Desk / Deskside Support Administrator... ...point of contact for IT service requests and... ...in a Service Desk Help Desk or Deskside... ...meet DoD 8570 IAT Level II certification requirements... ...with Microsoft Endpoint Configuration Manager...Full timeRemote workRelocationMonday to FridayShift work$27.69 - $41.53 per hour
...systems that have been helping customers and partners... ...maintain industry-standard IT hardware, software,... ...and continually support Tier I and II HelpDesk technicians.Handle... ...and improving help desk operations.Develop and... ...application support.Knowledge of endpoint security solutions like...Hourly payWork at office- ...Trillion Technology Solutions Inc. is seeking a Tier 1/2 Helpdesk Technician to deliver frontline IT support with strong customer service and SLA adherence. You will triage, troubleshoot, and resolve issues, escalating as needed, and assist with onboarding/offboarding...Work at office
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