Tier 1 IT Help Desk Analyst DoD-Ready Support
Chenega Corporation
Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA to support DoD missions with first-line IT troubleshooting, incident tracking, and user support. The role requires DoD Secret Clearance and DoD IAT Level II Certification, with Top Secret/SCI eligibility preferred. Strong customer service and detailed ticket documentation are essential. Responsibilities include handling calls, diagnosing issues, and providing both local and remote support across multiple networks. #J-18808-Ljbffr
$29.52 per hour
...ID: 42943 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and... ...& Operations Support (MIOS) could be the place... ...troubleshooting, and maintenance of IT systems. Provides... ...experience ~ DoD IAT Level II Certification...SuggestedWork at officeLocal areaRemote work- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to deliver first-line IT support for DoD-level environments. You will handle incident tickets, diagnose hardware/software issues, and assist with account and password services to restore operations quickly...Suggested
$35.04 - $47.4 per hour
...None Job Family Technical Support Services Job... ...Information Technology (IT) Support, Microsoft Office... ...amazing opportunity for a Help Desk Technician to provide world... ...Provide independent Tier 1 technical support to diagnose... ...leading mission‑ready capabilities in AI, cloud...SuggestedHourly payTemporary workWork at officeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- Executive 1 Holding Company, LLC is seeking a Tier 1 Customer Service Analyst to provide first-tier IT help desk support on-site for a government customer. The role involves documenting incidents, resolving issues on first contact when possible, and escalating complex...Suggested
$30.44 - $41.18 per hour
...Job Family: Technical Support Services Job Qualifications... ...Technology (IT) Support, Problem Resolution... ...amazing opportunity for a Help Desk Technician to provide world... ...Provide routine Tier 1 technical support to onsite... ...leading mission‑ready capabilities in AI, cloud...SuggestedHourly payTemporary workImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- ...Trillion Technology Solutions Inc. is seeking a Tier 1/2 Helpdesk Technician to deliver frontline IT support with strong customer service and SLA adherence. You will triage, troubleshoot, and resolve issues, escalating as needed, and assist with onboarding/offboarding...Work at office
- ...Service Desk Technician (Tier 1.5)Looking for a motivated and customer-focused... ...(Tier 1.5) to join our support team operating within a... ...Information Technology (IT) experience who is ready to take the next step in... ...clearanceCertificationsMust possess a DoD 8140 compliant...Contract workWork at office
$50k - $70k
...Service Desk Technician (Tier 1/2) – Allixo Location: Burlington, WA (on-site,... ...Burlington, Washington. We're the IT and security team for local... ...Cisco Meraki networks, and help clients meet compliance... ...Entra ID Enroll, configure and support Windows endpoints with...Full timeFor contractorsLocal areaRemote work- Ignite IT is seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry‑line role provides first‑line technical support to end... ...Active Directory and other platforms Help end users with troubleshooting VPN connections...Casual workWork at officeRemote workFlexible hours
$39.29 per hour
...Tier 2 Help Desk AnalystArlington, VAAre you ready to enhance your skills and build your... ...Intelligence & Operations Support (MIOS) could be the... ...a Tier 2 Help Desk Analyst to provide advanced... ...and unclassified IT environments in... ...accordance with agency and DoD standards.Perform...Work at officeLocal areaRemote work- A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project...Remote job
$24 - $25 per hour
...Job Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to... ...responsible for maintenance, software installation, end-user support, including training to ensure end-user workstations and network...Contract workWork experience placementWork at officeLocal areaMonday to Friday$55k - $75k
...Tier II Remote Support Technician (Solution Center) (Mid-level) As the... ...members in Tier II Desk Side & Remote Support as... ...Tier II remote support, IT systems analysis, or enterprise... ...supporting a DoD or J6 customer environment... ...requirements of 41 CFR 60-1.4(a), 60-300.5(a), and...Full timeContract workFor contractorsFor subcontractorLocal areaRemote work$28.6 - $38.7 per hour
...Job Family: Technical Support Services Job... ...into opportunity as a Help Desk Technician with GDIT.... ...career in enterprise IT means connecting and... ...Experience: HS/GED + 1+ years Certifications: DoD Manual 8570.01-M at the... ...offering leading mission‑ready capabilities in AI, cloud...Hourly payTemporary workImmediate startRemote workWorldwideFlexible hours$124k
...Tier 3 Service Desk Technician - Clearance Required... ...Desk Technician to support Army Acquisition, Training, and Readiness (AT&R) and provide... ...and energy sectors-helping agencies navigate... ...supporting ACWS, DoD contract writing systems... ..., or comparable IT service management...Contract workLocal areaRemote work- ...to delivering innovative IT solutions that address... ...and appreciation programs.Tier II Support TechnicianLocation:... ...and resolutions.Service Desk OperationsLog in to the ACD system daily, ready to take calls unless otherwise... ...'s degree with at least 1 year of relevant...Full timeFor contractorsLocal areaRemote workShift work
$30 per hour
...Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment... ...a full transition to Windows 11. To support this initiative, the IT department is adding several Desktop... .... You’ll join a team of eight help desk technicians and serve as a key...Contract workLocal areaMonday to Friday- ...looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging... ...will be responsible for call center support of an environment composed of 90% Intel based... .... Qualifications Bachelor's degree and 1 year of experience Required Skills 1+...Full timeRemote workMonday to Friday
$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services Location... ...system rollouts as assigned Support various IT needs, from help desk tickets to onsite installations (ability to lift up to 50...Full timeWork at officeRemote workRelocationMonday to FridayShift work- ...escalation point for end-user support, resolving complex... ...objectives. The Tier 2 Service Desk Analyst will support mission-critical... ..., and maintenance of IT systems in accordance with agency and DoD standards. Perform... ...quality. Assist the IT Help Desk Lead in ensuring...Full timeWork at officeLocal areaRemote work
- Business / Help Desk Analyst Location: Remote Other Considerations... ...DevSecOps, health IT modernization,... ...partner with agencies ready to evolve—delivering not... ...Analyst to join our team supporting VINCI on the OMEGA contract... ...provide frontline Tier 0/1 support to the VINCI...Permanent employmentFull timeContract workRemote work
- ...seeking a bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst. This role involves providing high-quality support to... ...and requests. Ideal candidates should have experience in IT service desks, excellent communication skills, and a detail-oriented...Part time
- ...Help Desk Analyst HDA2 A4 SC3Contractors will work five days in the office... ...applications and escalating tickets to tier two when necessary. There is... ...business application support problems and applies his or her... ...up and delivery - Required - 1 - YearsCreate ServiceNow...For contractorsWork at officeImmediate startRemote workShift work
- ...seeking a first level technical support representative. Who will be... ...Responsibilities Answer calls in a dynamic IT operations environment,... ...to both Call Center and Desk Side support Service/Incident... ...technical teams to coordinate multi-tiered technical support for outages,...Work at office
- ...Dynamics Information Technology, Inc. seeks a Help Desk Technician to support government IT operations in Washington, DC. The role requires TS/SCI with Polygraph clearance, DoD 8570.01-M IAT II certification, and HS/GED with 1+ year experience, plus strong customer...
$62k - $141k
...Job Number: R0251857 Tier 2 Service Desk Technician The Opportunity:... ...to improve the technology supporting the DoD? We're looking for a Tier 2... ...thrives on the opportunity to help DoD users solve problems.... ...experience providing support to an IT operations environment, in...Full timeContract workPart timeLocal areaRemote work- ...Strategic Operational Solutions, Inc. is seeking a Service Desk Analyst to deliver Tier I/II support for a high-profile DoD customer from the Pentagon in Arlington, VA. The role supports ~1,000 users with in-person and phone assistance, ticket management, and knowledge...Contract work
- ...Tier III Support Engineer (Voice & Telecom Services)- Washington, DC Hybrid-3 days in office Position Summary We are seeking a... ...activities. Key Responsibilities Provide hands-on Tier III help desk and escalation support , including issue triage,...Full timeWork at office
- ...Tier 2 Help Desk System TechnicianSiloSmashers, Inc. is a leading management and IT consulting firm, serving as a trusted advisor and solutions partner to a diverse range... ...for a Tier 2 Help Desk System Technician to support a multi-tier service desk with a federal client...Contract workWork at officeRemote work
- ...Technical Support Specialist (Tier 2/3) About Tenovi Tenovi is reimagining remote patient monitoring (RPM) through our cellular-connected... ...and senior leaders at the healthcare organizations we serve, helping each customer feel heard, informed, and confident in Tenovi...Remote workWork from home
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