Service Desk Analyst: DoD VIP Support On-Site at Pentagon

Strategic Operational Solutions

Strategic Operational Solutions, Inc. is seeking a Service Desk Analyst to deliver Tier I/II support for a high-profile DoD customer from the Pentagon in Arlington, VA. The role supports ~1,000 users with in-person and phone assistance, ticket management, and knowledge-base documentation.

Requirements include a High school diploma, DoD Secret clearance, active IAT Level II certification, and 2+ years in service desk roles. Citizenship per contract is required; work hours are 7:00 a.m.

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Vacancy posted 4 days ago

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