Production Coordinator

About the role As a Production Coordinator, you will serve in a foundational role within Gartner's BTI (Business and Technology Insights) Studio, driving publishing efficiency and preparing content for editing and proofreading stages. You will collaborate with internal stakeholders to ensure all content meets our preflight checklist—including formatting, metadata, attachments, and other checks—while documenting project details in content management systems, managing mailboxes, and performing administrative tasks in accordance with Gartner standards. Responsibilities Process and format all research documents to the prescribed standards (restyling text, creating hyperlinks, generating alt text for graphics, ensuring compliance with guidance, and preparing content for editors and proofreaders). Work closely with stakeholders to provide the information and materials they need to meet production deadlines. Manage a steady volume of work, maintaining high personal productivity and escalating problems for timely resolution. Provide detailed production reporting to leadership. Serve as a liaison between the support team and IT for system troubleshooting and updates, offering transparency on process and workflow challenges to enhance systems. Provide special project support as needed (e.g., template creation, library & asset upkeep, training administration). Escalate project and assignment risks as workflow demands change. Manage mailboxes/projects and respond to requests within required turnaround times. Apply and follow best practices for all projects, underpinned by fact-based data, and support change management initiatives. Work with peers, leadership, and partners to identify efficiencies, solve queries, and track status to ensure timely delivery of work. Qualifications Bachelor’s Degree or equivalent experience required. Minimum of 0–2 years of administration experience or equivalent experience in a desktop publishing environment. Well‑versed in Microsoft Office tools, specifically Outlook, Word, Excel, and PowerPoint. Well‑versed in Google’s full suite of applications, specifically Google Docs, Sheets, and Slides. Strong collaboration and communication skills (verbal and written). Ability to work in a fast‑paced environment and multitask. Client‑service focus with an expert mindset balance. Total ownership mindset (TOM). Ability to provide input to ensure administrative processes and standards are consistent and effective. Attention to detail and ability to keep tasks structured and organized with a high level of accuracy when following instructions. Strong time management, planning, and organization skills. Ability to recognize and troubleshoot errors. Desire to learn new tools, technologies, and business processes. Benefits Competitive salary with a base range of 41,000USD to 56,000USD. Generous paid time off policy. Charity match program. Group medical insurance. Parental leave. Employee Assistance Program (EAP) and more. Collaborative, team‑oriented culture that embraces diversity. Professional development and unlimited growth opportunities. Gartner provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status. Gartner is a committed Equal Opportunity Employer and offers accommodations for applicants with disabilities or who are disabled veterans. #J-18808-Ljbffr Gartner, Inc.