IT Manager
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Join to apply for the IT Manager role at Jobright.ai 2 days ago Be among the first 25 applicants Join to apply for the IT Manager role at Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: PACO Group, Inc. is a Construction Management and Project Management firm specializing in public infrastructure projects. They are seeking an IT Manager to ensure the stability, security, and performance of business applications and end-user services for the Second Avenue Subway Phase 2 project. Responsibilities:
- Ensure stable operation of all business applications—including internal and external websites—to meet project needs.
- Oversee implementation of new software and technologies; manage database maintenance and performance.
- Diagnose and resolve complex hardware, software, and network issues; escalate when appropriate.
- Prioritize incoming work across teams to align with project milestones and operational demands.
- Collaborate with cross-functional groups to resolve integrations and drive enterprise initiatives.
- Organize and facilitate office move logistics in accordance with IT standards, practices, and procedures.
- Provide frontline, daily end-user support; anticipate issues and advise users on next steps.
- Lead continuous improvement—track incidents, manage problems, and report metrics to stakeholders.
- Bachelor’s in Computer Science, Information Technology, or related field and 8 years of progressive, relevant IT experience; or, in lieu of degree, 12 years of progressive, relevant IT experience.
- Demonstrated problem-solving, teamwork/collaboration, communication, initiative, and leadership.
- Communicate clearly with technical and non-technical audiences; ensure accountability and drive results.
- Anticipate problems, take initiative, and execute solutions in a fast-paced environment.
- Balance multiple priorities—triage effectively and meet deadlines under pressure.
- Build strong partnerships with Operations and Development to remove barriers to productivity.
- Analyze IT asset portfolios and recommend cost-effective optimization strategies.
- Enterprise systems administration (Windows/Linux), identity & access (AD/Azure AD).
- Networking fundamentals—LAN/WAN, VPNs, firewalls, and monitoring.
- Database platforms and performance tuning (e.g., SQL Server/Oracle).
- Microsoft 365/Azure administration and collaboration tools.
- ITSM platforms for incident, problem, and change management (e.g., ServiceNow/Jira).
Vacancy posted 2 days ago
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