Community Outreach Specialist

Job Description

Job Description

Description:

Join Carina Health Network and help us make Colorado communities healthier!

Are you passionate about population health and interested in improving patient experience and outcomes? We support community health organizations across Colorado with technology, data, and resources that help people get the care they need, when and where they need it. If you're looking for a mission-driven organization where your work has a real impact in real communities, Carina could be the right place for you.

At Carina Health Network, we’re transforming community health by helping our members deliver proactive, data-informed, and whole-person care that drives measurable impact. Our work helps people with chronic conditions like diabetes and high blood pressure stay healthier, ensure older adults get regular check-ups, and identify mental health needs early. We help reduce unnecessary emergency room visits by connecting people with the right care at the right time.

Join us in reimagining the future of health care, where your work truly matters.

Job Summary

The Community Outreach Specialist plays a critical role in improving patient outcomes by delivering outreach, engagement, and care coordination support focused on closing preventive and chronic disease care gaps.

The primary responsibility is to execute standardized outreach workflows at a high volume, while identifying barriers, documenting outcomes, and providing feedback to continuously improve outreach strategies. By working in collaboratively with participating health centers, the Community Outreach Specialist supports the implementation of outreach strategies, patient engagement efforts, and resource coordination that help improve performance in breast cancer screening, colorectal cancer screening, blood pressure control, and diabetes management while contributing to reduced avoidable utilization and enhanced patient experience.

While the position is primarily remote, occasional travel to participating health centers will be required to support workflow implementation, relationship development, and continuous quality improvement efforts across the network.

What You’ll Do

• Conduct high-volume outreach to engage patients in preventive care and chronic disease management programs.
• Build trusted relationships through compassionate, patient-centered communication and education.
• Help patients overcome barriers to care, including transportation, scheduling, language, health literacy, and financial challenges.
• Support patients in completing recommended screenings and follow-up care, including breast and colorectal cancer screenings.
• Provide education and follow-up support for patients managing chronic conditions such as hypertension and diabetes.
• Connect patients with community resources and coordinate referrals, transportation, and other non-clinical support services.
• Accurately document patient interactions, outreach efforts, referrals, and outcomes in designated systems.
• Collaborate with care teams and community partners to improve patient engagement, access to care, and health outcomes.
• Maintain compliance with HIPAA, organizational policies, quality standards, and outreach protocols.
  

What We’re Looking For

• High school diploma or GED required; associate degree or relevant certification preferred.
• Basic understanding of medical terminology
• Experience working with diverse, underserved, or community-based populations.
• Experience conducting in-home visits and community outreach is preferred. While this role is currently performed remotely, future program expansion may include community- or home-based outreach activities.
• Valid driver’s license and reliable transportation, as required for home visits.
• Experience in performing non-invasive health screenings (e.g., blood pressure (BP) measurement) and point-of-care testing under approved standing orders and protocols is preferred but not currently required for this position.
• Basic proficiency with technology, including EHRs, mobile documentation tools, or care management platforms.

Preferred Qualifications:

• Bilingual or multilingual skills reflective of the communities served strongly preferred.
• Prior experience in community health, outreach, care coordination, or public health programs.
• Colorado Community Health Worker certification through the Colorado Department of Public Health and Environment (CDPHE) is preferred, or ability to obtain certification within a defined timeframe, as required by state or program standards.
• Experience performing basic clinical tasks such as BP measurement or point-of-care testing.
• Familiarity with social drivers of health and community-based resources.
  

Why You’ll Love Working Here

• Insured group health, dental, and vison plans (Employer covers 100% of the cost for dental and vision)
• Medical and dependent care flexible spending account options
• Employer contributions $900 annually towards a Health Reimbursement Employer (HRA) or Health Savings Account (HSA), depending on the health plan selected
• 401k retirement plan with up to a 4% employer contribution match
• 100% employer-paid life, AD&D, short-term, and long-term disability plans paid for employees
• Free 24/7 access to confidential resources through an employee assistance program (EAP)
• Voluntary benefit plans to complement health care coverage, including accident insurance, critical illness, and hospital indemnity coverage
• 17 days of paid vacation within one year of service
• 12 paid sick days accrued by one year of service
• 14 paid holidays (which includes two floating holidays)
• One paid volunteer day
• Employer-paid programs/courses for professional growth and development
• Cell phone and internet reimbursement
• Competitive salary and full benefits
• Annual, all expenses paid staff retreat
• Flexible work (remote or hybrid)
• Supportive, mission-driven team
• Opportunities to learn and grow

EEO Statement

Carina Health Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This position will be open through 8/31/2026 or until position is filled.

Requirements: