Superintendent

Job Description

Job Description

Our Mission: Care. Comfort. Plan.

Mountain View Funeral Home is looking for a Superintendent to join our team in Lakewood, WA where we offer a passionate and purpose-filled work environment. The Superintendent is responsible for overseeing all cemetery grounds, maintenance operations, and property care to ensure the highest standards of appearance, safety, and service are consistently maintained. This leadership role manages grounds personnel, equipment, inventory, memorial preservation, and interment operations while ensuring every area of the property reflects the dignity and respect families expect. The ideal candidate is a hands-on leader who combines operational expertise with a strong commitment to excellence, fostering a culture of accountability, professionalism, and compassionate service while preserving the beauty and integrity of the cemetery grounds.

Responsibilities

• Maintain existing memorials, mausoleums, crypts, buildings, roads, irrigation systems, and cemetery grounds to the highest standards.
• Verify the location of all interments, entombments, and inurnments to ensure accuracy and prevent service disruptions or record discrepancies.
• Plan, coordinate, and oversee all burial, entombment, memorial installation, and cemetery preparation activities.
• Supervise, train, coach, and develop grounds personnel while promoting accountability, teamwork, and professional growth.
• Ensure that grounds crew uniforms, personal appearance, actions, and demeanor present an appropriate image to client families and visitors.
• Maintain proper inventories of equipment, supplies, merchandise, and materials required for cemetery operations.
• Oversee preventive maintenance and repair of equipment, vehicles, irrigation systems, and cemetery infrastructure.
• Assure that all facilities are cleaned and that daily "policing" of the grounds occurs, wherein debris, trash, tree limbs, or other unsightly or disrespectful items are removed and discarded appropriately.
• Work closely with funeral home staff, family service advisors, vendors, and contractors to ensure seamless service delivery.
• Able to fill any role required in the groundskeeping, interment, excavation, irrigation, or facilities maintenance functions.
• Lead and promote a culture of safety through documented training, workplace inspections, hazard identification, and consistent enforcement of company safety standards.
• Ensure compliance with all applicable OSHA, state, local, and company regulations related to excavation, equipment operation, personal protective equipment, heat-related illness prevention, and workplace safety.

Qualifications

• Ability to operate and oversee the safe operation of heavy equipment, including excavators, loaders, forklifts, tractors, utility vehicles, and related machinery.
• Capable of moving and installing burial vaults, memorials, and other cemetery merchandise.
• Capable of understanding maps, plats, and cemetery records for grave location identification and layout verification.
• Proven ability to lead, motivate, and develop employees in a hands-on operational environment.
• Ability to organize work, prioritize multiple tasks, and maintain attention to detail in a fast-paced setting.
• Knowledge of grounds maintenance, irrigation systems, landscaping practices, and equipment maintenance.
• Work cooperatively with other individuals and departments to achieve operational goals.
• Ability to show respect, compassion, and reverence toward client families at all times.
• Understanding of OSHA and workplace safety requirements related to grounds operations, including but not limited to PPE, Hazard Communication, Excavation and Trench Safety, Heat-Related Illness Prevention, Forklift Operations, Lockout/Tagout, and Incident Reporting.
• Strong communication, problem-solving, and decision-making skills.
• Ability to work outdoors in varying weather conditions and perform physically demanding work when necessary.
• Valid driver's license with an acceptable driving record.

Compensation range of $87,000 - 92,000/yr.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability Coverage
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan

Mountain View Funeral Home has been a trusted resource for families throughout Lakewood, Tacoma, and Pierce County, providing compassionate guidance and personalized support during life's most important moments. Whether helping families plan ahead or navigate immediate needs, our dedicated team is committed to making the process simple, thoughtful, and meaningful. Through expert care, clear communication, and a deep commitment to service, we help families create lasting tributes while providing peace of mind for the future. Joining our location means becoming part of a caring team that values compassion, connection, and making a positive difference in the lives of the families we serve.

Mountain View Funeral Home is part of the NorthStar Memorial Group family of properties. Voted one of 2026’s USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.