Customer Service Representative (IMMEDIATE START)
$18 per hourThe Bachrach Group Ltd
Job Description
Job Description
Customer Service Representative
Location: Farmingdale, NY
Compensation: Up to $18/hour
Schedule: Monday – Friday, 9:00 AM – 6:00 PM
Key Responsibilities:
· Assist delivery and installation teams while they are out on the road
· Handle a high volume of inbound calls related to home delivery, service, and installations
· Support showroom teams with scheduling/dating delivery tickets and troubleshooting issues
· Check in delivery drivers upon completion of their routes
· Produce and prepare next-day delivery paperwork
· Match invoices against run sheets to ensure merchandise is properly loaded onto trucks
· Maintain accurate documentation and update internal systems
· Communicate professionally with customers, drivers, and internal departments
· Resolve delivery and service-related issues in a timely manner
· Multitask effectively in a fast-paced, operations-driven environment
Qualifications:
· High school diploma or equivalent required
· Prior customer service, dispatch, or office support experience preferred
· Strong communication and interpersonal skills
· Ability to manage high call volume while staying organized
· Detail-oriented with strong accuracy and follow-through
· Comfortable working with basic computer systems and data entry
· Ability to work independently and collaboratively with a team
· Reliable, punctual, and able to thrive in a fast-paced setting
Vacancy posted 13 days ago
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