Server - The Pier
Hotel Investment Services
Job Title: Server
The Pier is now hiring for the Summer 2026 Season.
Servers at The Pier are vital to ensuring that our guests receive a positive, memorable dining experience. You will be responsible for taking orders, serving food and beverages, and maintaining a clean and welcoming atmosphere for our guests. From the moment guests take their seats, to their goodbyes as they leave, excellent service is key!
Duties & Responsibilities:
- Prepare the server stations and dining room for service
- Welcome guests with a warm, friendly demeanor.
- Assist in seating guests and providing them with menus.
- Get them settled with waters, drinks etc., and communicate any specials or promotions.
- Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
- Make recommendations based on guests' preferences and dietary restrictions.
- Take accurate food and beverage orders from guests and enter them into the POS system.
- Answer any questions regarding the menu, including allergies or special requests.
- Coordinate with the kitchen staff to ensure the table's orders are prepared and delivered on time and together.
- Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame.
- Check on guests during their visit to ensure satisfaction and address any requests or concerns.
- Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
- Provide attentive and personalized service, anticipating guests' needs.
- Handle guest complaints or concerns professionally and bring issues to management when necessary.
- Present bills to guests and handle payment transactions accurately and quickly.
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service and facilitate a positive work environment.
- Assist colleagues during busy periods or when needed.
- Participate in pre-shift meetings and training sessions as required.
Qualifications:
- Must be at least 18 years old
- At least 2 years previous experience in a restaurant required
- Excellent communication and interpersonal skills.
- Positive attitude, enthusiasm for the hospitality industry.
- Ability to work in a fast-paced environment while maintaining composure.
- Strong multitasking and time management abilities.
- Attention to detail, ensuring accurate order-taking and payment processing.
- Knowledge of food and beverage menus, including dietary restrictions and allergies.
- Basic math skills for handling payments and calculating tips.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Physical stamina to stand, walk, and carry trays for extended periods.
License/Certification
- Must possess, or be able to obtain, alcohol and food safety certifications (ServSafe or equivalent)
Benefits:
- Part Time Benefits: Earned Sick Time (based on eligibility) - 401k with match Dining and Lodging Discounts
Vacancy posted 23 hours ago
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