Associate Community Manager / Community Manager

Job Description

Job Description

Overview

Pittsburgh’s premier community management agency, Rj Community Management, is seeking a passionate and experienced Community Property Manager to oversee the efficient management of Community Associations. Join a team that values commitment to quality and provides a healthy work-life balance.

The ideal candidate will interact with contractors, clients, and residents, ensuring maintenance, projects, and daily operations are carried out effectively and to specification. This position requires strong leadership, project management skills, and the ability to maintain professional relationships with a variety of stakeholders.

Please note: This is an in-office position with occasional on-site appointments.

Key Responsibilities

Project Management

• Write detailed specifications for community projects, including timelines and expected outcomes.
• Review bids and oversee project execution to ensure completion on time, within budget, and to specification.
• Periodically inspect projects and ensure quality control.
• Manage Homeowner Alteration Requests and ensure compliance with governing documents.
• Submit project status and completion reports to the Assistant Manager and Board Members.

Community Relations

• Build and maintain positive relationships with Boards, residents, and contractors.
• Attend Board meetings and prepare meeting packets, including financial reports in collaboration with the Finance Manager.
• Respond promptly to inquiries and concerns from residents and Board Members.
• Draft community communications and assist with event planning.
• Educate Boards on HOA processes and recommend best practices.

Administrative Duties

• Maintain in-depth knowledge of governing documents, policies, and applicable legislation.
• Track and follow up on Board action items and provide progress updates.
• Manage multiple priorities and projects effectively.

Qualifications

• Minimum of three (3) years of experience in community management, property management, or real estate preferred.
• Customer service experience required; three (3) or more years preferred.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Experience managing challenging situations involving residents, contractors, and Board Members.

Additional Requirements

• Bachelor’s degree preferred but not required.
• Ability to work flexible hours, including evenings and occasional weekends.
• High level of professionalism, integrity, and discretion.
• Self-starter with strong accountability and ownership.

Job Type

Full-time

Salary Range

• Associate Community Manager: $42,000 – $48,000
• Community Manager (with applicable HOA/Condominium experience): $50,000 – $55,000

Position Level Determination

This role may be filled at either the Associate Community Manager or Community Manager level based on prior homeowners and condominium association management experience.

• Associate Community Managers are developing professionals who receive structured training and a gradual increase in portfolio responsibility.
• Community Managers have prior direct HOA and/or condominium management experience and are able to independently manage assigned communities.

Compensation and title are based on experience, demonstrated competencies, and readiness for independent portfolio management.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Schedule

• Monday through Friday
• 8-hour shifts
• Approximately 4–8 evening Board meetings per month, depending on portfolio
• On-call rotation via answering service / phone tree

Experience

• Property management: 3 years (required)
• Proactive decision-making: 3 years (required)
• Customer service: 3 years (required)

License / Certification

• Valid Driver’s License (required)
• Reliable transportation required

Work Location

Pittsburgh, PA 15229 — In office, with very limited on-site community visits.