Parts Counterperson

Job Description

Job Description

Wise Heavy Equipment is seeking a full-time Parts Counterperson to deliver excellent customer service and support our parts department. Experience in the automotive, trucking, or equipment parts industry is preferred. The ideal candidate is detail-oriented, dependable, self-motivated, and willing to assist wherever needed. We are a family-owned Volvo Construction Equipment dealer based in Omaha, proudly serving customers throughout Nebraska and surrounding areas. All inquiries will be kept confidential. Salary range: $55,000–$62,500, with potential for a substantially higher salary based on relevant industry experience.

Schedule: 8:00 am to 5:00 pm Monday through Friday.

Responsibilities:

Parts Sales and Customer Support

• Manage the parts sales process from start to finish
• Provide timely updates to customers regarding parts availability and order status
• Answer department phone calls and assist walk-in customers with price quotes, product information, and parts inquiries

Parts Lookup, Inventory, and Fulfillment

• Learn and use electronic/digital parts catalogs to accurately identify and locate parts
• Pull, fill, and process customer and shop orders from stock
• Perform weekly bin checks to help maintain accurate inventory records
• Prepare orders for daily shipment or customer pickup
• Receive, organize, and label incoming parts
• Maintain accurate inventory and restock shelves as needed
• Keep the warehouse clean, organized, and safe
• Ability to lift up to 50 lbs

Requirements:

• High School diploma or equivalent
• Valid driver's license with acceptable driving record
• Ability to successfully complete pre-employment screenings, including:
  • Background check

At Wise Heavy Equipment, we pride ourselves on providing excellent services to our clients and treating our employees with the utmost respect. We are a family-owned company that provides Volvo Construction Equipment to our customers in Nebraska and Western Iowa.

Company Description

At Wise Heavy Equipment, we pride ourselves on providing excellent services to our clients and treating our employees with the utmost respect. We are a family-owned company that provides Volvo Construction Equipment to our customers in Nebraska and Western Iowa.