Coaching Coordinator

Coaching Coordinator

We are currently seeking a full-time Coaching Coordinator to work at a high-profile retail client headquarters located in Beaverton, OR.

Responsibilities:

• Support daily personal training operations, service delivery, and member engagement.
• Assist with the onboarding, training, and development of Personal Trainers to ensure consistent service quality.
• Monitor assessments, program design, and client experience standards in aligned with industry and company's standards.
• Coordinate Personal Trainers scheduling, staffing coverage, and operational communications.
• Support sales, marketing, and member outreach efforts to grow participation and revenue.
• Track member feedback and program performance to identify opportunities for improvement and growth.
• Promote a welcoming, professional, and motivating environment for members and guests.
• Partner with fitness and wellness teams to support departmental goals and enhance the overall member experience.

Qualifications:

• A bachelor's degree in exercise science, kinesiology or a related field, or a NCCA-accredited personal training certification.
• Current CPR/AED and First Aid certifications.
• Industry knowledge in exercise testing (assessments) and exercise prescription (program design), and ability to operate various fitness tools and equipment.
• 23 years of experience in personal training, fitness programming, corporate wellness, health promotion, or a related field, with demonstrated success in client engagement and program delivery.
• Proven ability to deliver exceptional customer service and build strong relationships that drive member satisfaction, retention, and results.
• Excellent organizational, time management, and multitasking skills with the ability to manage multiple clients, priorities, and administrative responsibilities effectively.
• Strong problem-solving and decision-making skills with the ability to exercise sound judgment in a dynamic environment.
• Outstanding verbal and written communication skills with the ability to motivate, educate, and engage diverse populations.
• Proficiency in Microsoft Suite and the ability to effectively utilize internal operating systems, scheduling platforms, and performance-tracking tools.
• Ability to analyze client outcomes, member feedback, and program performance metrics to support continuous improvement and business growth.
• Self-motivated, professional, and team-oriented, with a commitment to operational excellence, member success, and workplace well-being initiatives.

About Us:

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. These services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company*:

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Inclusion and Belonging Council

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program

*Please note, some of the benefits listed above are only available to team members who work full time hours.

Equal opportunity statement

Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law.

Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Plus One, an Optum Company