Hotel Front Desk Attendant

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date • Field customer complaints when necessary • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Connect with the housekeeping department to ensure guest accommodations are ready • Be on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred • Exhibits working knowledge of Microsoft Office and reservation management systems • Must have graduated high school, received a GED or equivalent • Displays impeccable interpersonal, time management, organizational skills, and customer service skills • Well-versed in taking telephone calls and handling stressful situations • Must be able to stand on your feet for 8 hours during a typical shift • Please only apply if you meet each of these criteria Compensation: $15 hourly

• Be on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment