Inside Sales

About Irr Supply Centers At Irr Supply Centers, we’re proud to be a long-standing wholesale distributor of plumbing, HVAC, refrigeration, electrical, and related products. Since 1864, we’ve been committed to supporting contractors, commercial organizations, and municipalities throughout Western and Central New York and Northern Pennsylvania. With dozens of locations in the region, we focus on being a true one-stop partner for our customers. Our motto, “Service Starts Here,” reflects the way we work every day—delivering exceptional service, building strong relationships, and providing the products and expertise our customers rely on to succeed. Position Details Hours: Monday - Friday 7:30AM - 4:30PM, Alternating Saturday's 8AM - 12PM Location: 1800 E. Main St. Rochester, NY 14609 Pay: $23.00 - $26.00 per hour Job Type: Full-time Position Overview The Inside Sales Representative plays a key role in delivering outstanding service to customers at the counter, supporting outside sales, and managing assigned accounts. This role requires strong communication, organizational skills, and the ability to learn product knowledge and software tools used within the industry. Responsibilities Primary Responsibilities Provide counter sales support and exceptional customer service. Manage house accounts, including job bidding and new account setup. Support outside sales representatives with order entry, quoting, and job bidding. Maintain and grow assigned customer accounts through proactive relationship building. Secondary Responsibilities Provide inventory feedback to Operations and Branch Management. Assist in training counter personnel, especially on product knowledge. Participate in planning and execution of training events and counter days. Perform additional duties as assigned to support branch operations. Qualifications Prior inside sales, counter sales, or customer service experience preferred. Strong attention to detail and organizational skills. Excellent verbal and written communication abilities. Ability to learn and utilize industry software. Team-oriented with a commitment to excellent service. Benefits 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance #J-18808-Ljbffr Irr Supply Centers, Inc.