GENERAL MANAGER

Scooters Coffee Store Manager

We are looking for a leader with an outgoing, energetic, positive, and friendly personality to manage our newest drive-thru only store. As a leader, you'll develop the culture in your store using our core values of integrity, love, humility, and courage as a guide. If coffee is new to you, don't worry. We'll teach you everything you need to know about leading our amazing store!

Hours: 40-45 per week

Benefits:

• Base salary of $50-60,000 per year, based on experience
• Competitive Bonus Program
• Paid Time Off
• Health Insurance Program
• Flexible Schedule
• Room to grow with many new locations under development

Responsibilities:

• Hire, train, & develop baristas and the management team
• Demonstrate an engaged management style that inspires your team
• Ensure a quality customer experience through staffing, execution of recipes and techniques, and by providing Scooter's "Amazing" customer service experience
• Work with senior management to improve the team member and guest experience
• Build sales through relationships with guests and the community at large
• Control expenses to budget metrics
• Maintain records and generate reports as required
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
• Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
• Maintain final accountability for store operations

Requirements:

• Amazing relationship skills
• Excellent communication
• Energetic, fast-paced, flexible work style
• Ability to work cooperatively in a team environment
• Strong problem-solving, multi-tasking, and administrative skills
• Ability to anticipate and respond to customer needs
• 3+ years of supervisory experience in a restaurant or retail environment
• Training for this role will be in Brighton, MI for 4-6 weeks. Accommodations will be provided.

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.