General Manager
Jimmy John
General Manager Position
The General Manager is responsible for overseeing the daily operations of a Dunkin' Donuts restaurant, ensuring exceptional guest service, operational excellence, profitability, and team development. The General Manager leads and motivates the team to deliver high-quality food and beverages while maintaining company standards, cleanliness, and a positive work environment.
Operations Management
- Oversee all daily restaurant operations, including opening and closing procedures
- Ensure consistent execution of Dunkin' brand standards and policies
- Monitor food quality, speed of service, and guest satisfaction
- Maintain cleanliness, sanitation, and safety standards throughout the restaurant
- Ensure compliance with health department regulations and company procedures
Team Leadership
- Recruit, hire, train, and develop crew members and shift leaders
- Create employee schedules based on business needs and labor goals
- Coach and motivate employees to achieve performance expectations
- Conduct performance evaluations and provide ongoing feedback
- Foster a positive, team-oriented work culture
Financial Management
- Manage inventory, food costs, labor costs, and overall profitability
- Analyze sales reports and implement strategies to drive revenue growth
- Control waste and minimize operational costs
- Ensure accurate cash handling and deposit procedures
Customer Service
- Deliver exceptional guest experiences and resolve customer concerns promptly
- Build relationships with regular guests and maintain a welcoming environment
- Ensure team members provide friendly, fast, and accurate service
Administrative Duties
- Complete required paperwork, reports, and payroll tasks
- Monitor equipment maintenance and coordinate repairs as needed
- Ensure compliance with all employment laws and company policies
Benefits include salary starting at 40K+, bonus opportunities, paid training, health insurance options, and career advancement opportunities.
Looking for Managers in the Tyler, Kilgore, Southwest Troup, Arlington and Troup Areas.
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
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