Team Member

Chick-fil-A NorthPark Center Team MemberThe Full-Time Team Member plays an essential role in delivering exceptional hospitality, high-quality food, and efficient service to every guest. This position requires a commitment to Chick-fil-A's values, a positive attitude, attention to detail, and a willingness to work as part of a team. Team Members are expected to uphold restaurant standards while contributing to a welcoming, clean, and organized environment.Essential ResponsibilitiesGuest Experience & HospitalityCreate a welcoming environment by greeting guests with warmth, kindness, and professionalism.Provide accurate, friendly, and efficient service.Demonstrate genuine care for guests and fellow Team Members.Resolve guest concerns appropriately and involve a leader when necessary.Represent Chick-fil-A's hospitality standards in every interaction.Restaurant OperationsComplete assigned responsibilities efficiently and accurately.Follow all operational procedures, food safety guidelines, and quality standards.Maintain cleanliness and organization throughout the restaurant.Communicate effectively with Team Members and leaders during each shift.Assist in other areas of the restaurant as needed to support operations.Follow opening, ongoing, and closing procedures as assigned.Front of House Responsibilities (if applicable)Take guest orders accurately and process payments.Prepare and serve orders while maintaining speed and accuracy.Maintain cleanliness, including floors, countertops, and beverage stations.Support mobile orders and front counter operations.Ensure guests receive accurate orders and a positive dining experience.Back of House Responsibilities (if applicable)Prepare food according to Chick-fil-A recipes, procedures, and quality standards.Follow proper food handling, temperature control, and sanitation practices.Maintain clean and organized workstations, equipment, and food preparation areas.Monitor product quality, freshness, and holding times.Follow procedures for food preparation, storage, labeling, and rotation.Teamwork & ProfessionalismArrive on time and ready to work in the proper uniform.Maintain a positive, respectful, and solution-oriented attitude.Receive coaching and apply feedback to improve performance.Support restaurant goals related to hospitality, food safety, speed, accuracy, and cleanliness.Demonstrate the restaurant's core values of Fun, Respect, Excellence, Stewardship, and Honesty.Take ownership of assigned responsibilities and contribute to a strong team culture.Full-Time ExpectationsMaintain the availability and scheduled hours agreed upon during the hiring process.Work assigned shifts reliably and communicate scheduling concerns according to restaurant policies.Attend required training sessions and team meetings.Maintain consistent performance, professionalism, and adherence to restaurant standards.Remain flexible to support business needs, including peak periods and other assigned operational responsibilities.QualificationsStrong communication and interpersonal skills.Dependable, punctual, and committed to following through on responsibilities.Ability to work in a fast-paced, team-oriented environment.Willingness to learn, receive feedback, and grow professionally.Ability to follow written and verbal instructions.Previous restaurant or customer service experience is preferred but not required.Physical RequirementsAbility to stand and walk for extended periods.Ability to perform repetitive tasks and work in a fast-paced environment.Ability to lift up to 50 pounds, carry, push, and pull items consistent with assigned duties and applicable safety requirements.Ability to work around hot equipment, kitchen machinery, cleaning products, and varying temperatures, depending on the assigned position.Growth & DevelopmentFull-Time Team Members are encouraged to pursue ongoing development through coaching, cross-training, and opportunities to take on additional responsibilities. Team Members who demonstrate consistent performance, strong character, and leadership potential may be considered for future growth opportunities.Work Schedule8 hour shiftWeekend availabilityHolidaysDay shiftNight shiftBenefitsFlexible scheduleHealth insuranceDental insuranceVision insuranceEmployee discountOtherPaid trainingReferral program