Business Operations Analyst I - SR Utility Services

Better Connected, Together: Employees Power Our Mission At Arkansas Electric Cooperative Corporation (AECC) and Arkansas Electric Cooperatives, Inc. (AECI), our diverse, dedicated team powers a shared mission: to deliver electricity that is reliable, affordable and responsible. Better connected, together with Arkansas’ electric distribution cooperatives — we provide wholesale power and essential services that improve quality of life across the state, serving more than 1.2 million members and the communities they call home. Our Employees are the Driving Force Behind Everything We Do We believe in supporting, valuing, and investing in our people — because when our team thrives, our mission succeeds. If you're looking for meaningful work, a strong sense of purpose, and a place where your contributions truly matter, we invite you to consider joining us.

GENERAL DESCRIPTION OF POSITION

Provides business analyst support with day-to-day office operations of multiple departments including personnel support and accounting support in Accounts Receivable (AR) and Accounts Payables (AP). AECI Operations Support provides the auxiliary services required to assist the Construction, Right of Way, and Fleet Services teams in providing AECI with safe, efficient, well-planned & productive field crews who offer services to various electric cooperatives and customers throughout Arkansas, Mississippi, Louisiana, Missouri, and Oklahoma. AECI Utility Services provides exceptional services to customers in areas such as transmission, substation, fiber, engineering, and right-of-way clearing

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and maintain invoices for services provided to customers according to contracts. Maintain accurate billing records and account files related to billing and payments received. Provide guidance and counsel to customer and client inquiries. Perform processing of Accounts Payable invoicing utilizing SAP.
• Analyze monthly financial reports for accurate revenue and expenses. Manage and oversee AR/AP aging reports using SAP.
• Participate in the preparation of annual capital and operating budgets, leveraging SAP tools for data accuracy and reporting.
• Serve as Subject Matter Expert (SME) for B2W software. Maintain and create reports, train new users, track jobs, users, and equipment accurately to ensure billing information is reported and billed timely.
• Serve as Subject Matter Expert (SME) for SAP software. Leverage SAP software in order to best support smooth operational business functions. This includes items such as but not limited to; project creation and setup, creation and management of assets, tooling, and other data.
• Provide procurement services for Utility Services department utilizing SAP software.
• Assist departmental Project Managers with various duties throughout project lifecycle. Project genres may include but are not limited to: Distribution, Transmission, Substation, Fiber, Engineering Services, and Right-of-Way Clearing. Assist with project scheduling, tracking, profitability reviews, etc.
• Assist with the preparation of bids and contract information packages.
• Utilize SAP to continuously look for opportunities to improve processes, identify issues, and provide recommendations for improvement.
• Reconcile and submit monthly credit and fuel card expenses for payment by designated deadlines through SAP workflows.
• Serve as contact for incident reports, including maintaining incident report log, photos, and other related documents. Oversee and manage insurance claims for reimbursement.
• The ability to handle stress and work well with others are essential functions of this position.
• Perform any other related duties as required or assigned.
• Oversee the electronic and archived filing systems for multiple departments.
• Maintain awareness of and compliance with applicable laws and regulations from various regulatory entities, internal policies, procedures, and directives. Ensure ongoing monitoring and timely incorporation of any changes to maintain adherence to compliance standards.
• Due to our obligation to provide continuous, reliable electric service to our customers, the ability to maintain regular and punctual attendance and the ability to work outside your regularly scheduled office hours when necessary is an essential function of the job.

MINIMUM QUALIFICATIONS

Bachelor’s degree Business Administration or similar related field, plus related experience and/or training, or equivalent combination of education and experience.

• Analyst I 0-2 years related experience
• Analyst II 4 years related experience
• Analyst III 6 years related experience
• SR Analyst 8 years related experience

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Proficiency in SAP for financial and operational processes, including AR/AP management, reporting, and data analysis.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. High diversity, low physical. Work activities which allow for considerable amount of diversity as an incumbent performs a variety of tasks. Such tasks might be performed from a given work area, or the individual may move about physically in performing a variety of duties. While performing the functions of this job, the employee is regularly required to sit, talk or hear; occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds.

ADDITIONAL INFORMATION

Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future. Why Join Us? We invest in our employees with competitive pay, meaningful work, and a comprehensive benefits package that supports your well-being and future: * 100% Company Funded Defined Benefit Pension Plan * 401(k) with 3% Dollar-for Dollar Company Match * Health, Dental, and Vision Insurance * 9 Paid holidays * 2 Floating holidays * Educational assistance * Paid time off accrual * Short-term disability * Long-term disability * Free & confidential Employee Assistance Program

EEO/AA/M/F/VETS/DISABLED

Should you elect to apply for this position, AECC/AECI will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days but could extend beyond that. Once the position has been filled, all applicants will be notified via email. Arkansas Electric Cooperative Corporation and Arkansas Electric Cooperatives, Inc. are Equal Opportunity Workplace and an Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.