Transitional Care Coordinator (Cleveland, OH)

Job Description

Job Description

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Ennoble Care is seeking a full-time Transitional Care Coordinator to join our team, providing on-site support within one or more partnered long-term care facilities in the  Cleveland, OH area. This role is an integral, in-person member of our clinical care team, working alongside Ennoble Care providers in a family-practice-style model of care that emphasizes continuity, relationship-building, and patient-centered support.

Qualified candidates must possess a minimum of a Medical Assistant (MA) certification with at least one-year of clinical experience, and be compassionate, detail-oriented professionals who thrive in a fast-paced environment. Candidates should demonstrate strong organizational skills, adaptability, and clear, professional communication.

At Ennoble Care, we foster a positive, respectful culture rooted in teamwork, where individuals are valued and encouraged to do meaningful work while maintaining a healthy work-life balance. We support internal advancement and long-term career growth based on performance, organizational needs, and role availability.

This is not a remote or call-center role.

As a Transitional Care Coordinator, you are physically on-site in one or more partnered long-term care facilities, working alongside providers and facility staff. You build consistent relationships with residents and families and become a trusted, familiar presence within the facility -- supporting care the way a traditional family practice would, but in the long-term care setting. To support a dedicated group of patients. The work is very much family-practice focused, including a strong emphasis on remote patient monitoring (RPM) and proactive care coordination.

KEY RESPONSIBILITIES

• Legally authorized to work in the United States of America
• Active, unrestricted clinical certification or licensure, in the state of Ohio, such as:
  • Medical Assistant (MA) / Certified Medical Assistant (CMA)
  • Or comparable credential
• Minimum 1 year of patient-facing experience in a long-term care, skilled nursing, or similar clinical setting
• Comfortable communicating proactively and professionally throughout the day via Microsoft Teams, email, phone, and in person
• Cultivate and maintain positive, approachable relationships with residents, families, providers, and facility staff, while demonstrating a consistent, dependable presence within the long-term care setting
• Well-developed organizational and time-management skills, paired with an optimistic approach and initiative-driven mindset
• Strong working knowledge of healthcare terminology, diagnoses, medications, and care coordination principles
• Proficiency with Microsoft 365, including Outlook, Word, and Excel
• Ability to work full-time, Monday through Friday, 8:00am to 5:00pm EST, (or thereabouts, contingent on facility hours) in an on-site role, based in the   Cleveland, Ohio area
  • No weekends, evenings, nights, or on-call requirements
  • Daytime hours
  • Seven (7) company-paid holidays annually
• Transportation must-haves :
  • Valid, unencumbered driver's license
  • Consistent, reliable transportation to fulfill the duties of this position
  • Current auto insurance, with the ability to provide proof
  • Please note, travel between facilities may be required
• Must successfully complete a background check

COMPENSATION & BENEFITS

• Starting hourly: $18-$19/hr
• Quarterly bonus opportunities based on performance
• Mileage reimbursement eligibility when traveling between facilities
• Full-time benefits eligibility after 30 days of employment with a variety of options, including a Wellness Pet Plan for your furry family members!

We appreciate your interest in joining Ennoble Care,

where To Care is an Honor ❤️

#green

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. 
• Paid Time Off
• Paid Office Holidays 

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.