ENTRY LEVEL - SERVICE TECHNICIAN

Job Description

Job Description

ENTRY LEVEL – SERVICE TECHNICIAN I

imes-icore USA is a CADCAM service company for the Dental industry. Providing excellent customer service for CNC milling machines, 3D printers, 3D imaging scanners, Intra-oral scanners and other CADCAM technologies.

Job responsibilities:

Customer support via online and phone. Directing the customers verbally how to do technical procedures. In-house repair of machines. Organize preventive maintenance and keep track of inventory.

Qualification:

Basic computer knowledge

• Windows OS – XP, 8, 10
• Install and uninstall program
• Able to follow detailed step-by-step instructions
• Microsoft office – Word and Excel

· Strong mechanical aptitude and troubleshooting skills

· Proficient in the use of tools and service test equipment

· Able to work in both individually and in an established team setting

· Self-starter with strong customer service skills as well as excellent communication skills

· Ability to operate remotely from the main office with minimum supervision

· Demonstrate excellent judgement in customer relations and in managing company resources: Strong competence in instrumental systems technology to include mechanic, and software technology.

· Able to interface with customers in a positive professional manner

· Capable of lifting, pushing and pulling up to 50 lbs.

. Must have a valid drivers license and vehicle

Benefits:

• $32,000 per year ($15 / hour) starting pay
• Medical, dental and Vision benefits (Through health contribution)
• (FSA) Flexible spending account
• Paid holidays, vacation and sick days

Experience:

• Entry Level

Requirement:

• Valid Driver’s License
• Reliable transportation
• US Citizen or Permanent Resident

imes-icore USA, LLC. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

imes-icore USA is a CADCAM service company for the Dental industry. Providing excellent customer service for CNC milling machines, 3D printers, 3D imaging scanners, Intra-oral scanners and other CADCAM technologies.

Company Description

imes-icore USA is a CADCAM service company for the Dental industry. Providing excellent customer service for CNC milling machines, 3D printers, 3D imaging scanners, Intra-oral scanners and other CADCAM technologies.