AI Solution Architect

Role Description We are seeking an experienced AI Solutions Architect to design and deliver artificial intelligence, machine learning, and generative AI solutions for state agencies, local governments, K-12 districts, and higher education systems. Partner with public sector executives, agency leaders, CIOs, CTOs, chief data officers, program leaders, security teams, academic stakeholders, and delivery teams to translate mission and operational challenges into scalable, responsible AI-enabled solutions. Lead solution design across areas such as: Constituent services Benefits administration Permitting Public safety support Transportation Workforce services Education operations Student services Grants management Contact centers Case management Administrative automation If you are a proven AI leader with experience in the public sector—and a passion for transformation through technology—this is an opportunity to shape the future of our business. Qualifications Bachelor’s degree in computer science, information systems, engineering, data science, public administration, education technology, analytics, or a related field. 8+ years of experience in technology architecture, data architecture, analytics, AI/ML, enterprise solution delivery, or public sector technology consulting. 4+ years of experience supporting state government, local government, higher education, K-12 education, public sector agencies, or public institutions. Hands-on experience designing AI, machine learning, generative AI, analytics, automation, or digital service solutions in production environments. Strong understanding of SLED business and mission processes, including: Constituent services Program eligibility Case management Permitting Licensing Inspections Grants Procurement Education administration Student services Contact centers Public-facing digital services Experience with public sector data, integration, and security considerations. Experience with major cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with modern AI patterns such as RAG, vector databases, prompt engineering, model evaluation, MLOps, LLMOps, AI governance, model risk management, and responsible AI controls. Ability to communicate complex technical concepts to various audiences. Strong consulting, facilitation, problem-solving, stakeholder management, and executive presentation skills. Requirements Bachelor’s degree in computer science, information systems, engineering, data science, public administration, education technology, analytics, or a related field. 8+ years of experience in technology architecture, data architecture, analytics, AI/ML, enterprise solution delivery, or public sector technology consulting. 4+ years of experience supporting state government, local government, higher education, K-12 education, public sector agencies, or public institutions. Benefits Medical, dental, and vision insurance Flexible spending or health savings account Life and AD&D insurance Short and long term disability coverage Paid time off Employee assistance Participation in a 401k program with company match Additional voluntary or legally-required benefits