Human Resource Generalist

Company Description:

McLeod Express has been family-owned and operated for almost 40 years. We are an asset-based logistics company which provides logistical solutions to our customers’ needs by offering truckload, dedicated, and warehousing services. We are committed to providing the highest quality of transportation services. Our customers are our most valuable resource, and we supply specialized account representatives to ensure their satisfaction and design a plan to meet their needs. At McLeod Express, we are searching for motivated individuals who enjoy a fast-paced work environment to help us continue to provide quality services to our customers. We are growing at a fast pace and look forward to adding qualified individuals to our team.

Position Summary:

The Human Resources Generalist supports the effective and efficient operation of the Human Resources department by administering key HR functions and partnering closely with the Human Resources Manager. This role provides comprehensive support across employee relations, benefits administration, recruitment, onboarding, compliance, recordkeeping, and other HR initiatives while maintaining the highest standards of confidentiality, professionalism, and service.

Supervisory Responsibilities:

None

Duties/Responsibilities:

• Provide timely, accurate, and professional HR support to employees and managers.
• Maintain confidentiality and exercise sound judgment when handling sensitive information.
• Apply policies consistently and comply with applicable employment laws and regulations.
• Maintain complete, accurate, and current employee records and HRIS data.
• Respond promptly to employee questions and escalate complex matters appropriately.
• Support recruitment, onboarding, benefits, employee relations, and compliance activities.
• Meet deadlines, prioritize competing responsibilities, and follow through on commitments.
• Identify process improvements and communicate emerging HR risks or concerns to management.
• Build respectful working relationships while delivering consistent internal customer service.
• Demonstrate accountability, attention to detail, professionalism, and continuous learning.
• Answers frequently asked questions from applicants and employees related to standard policies, benefits, hiring processes, etc. Refers more complex questions to appropriate senior level HR staff or management.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provides clerical support to the HR department.
• Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
• Conducts Driver Orientation for all new CDL drivers hiring in to work for McLeod Express LLC.
• Assists with planning and the execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Performs other duties as assigned.

Required Skills/Abilities:

· Excellent verbal and written communication skills.

· Excellent intrapersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

· Excellent organizational skills and attention to detail.

· Proficient with Microsoft Office Suite or related software.

· Proficient with or the ability quickly learn human resource information system (HRIS), and similar computer applications.

Education and Experience:

1. A relevant associates or bachelor’s degree
2. A minimum of two years of progressively responsible human resources experience required, including experience in employee relations, benefits administration, recruitment, onboarding, compliance, and HR recordkeeping.

3. Professional certification, such as SHRM-CP or PHR, preferred.

Disclaimer

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Duties, responsibilities, and activities may change at any time with or without notice. This job description does not constitute a contract of employment and does not alter the at-will employment relationship, unless otherwise specified in a written agreement signed by both the employee and an authorized representative of McLeod Express, LLC.

Equal Employment Opportunity

McLeod Express, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.