Account Manager, Solid Tumor - Buffalo, NY
BeOne Medicines
General Description:
Reporting to the Solid Tumor Division Sales Manager, The Solid Tumor Account Manager (STAM) will contribute to BeOne's overall sales objective by performing assigned sales-related activities. The Solid Tumor Account Manager will provide physicians, pharmacists and healthcare professionals with products, services, and information that will enable them to use and prescribe BeOne's Solid Tumor products safely and effectively. The ideal candidate will be capable of managing the territory and administrative requirements in an efficient manner and will achieve full compliance with drug laws and regulations when representing BeOne's Solid Tumor products to Health Care Providers.
Essential Functions of the job:
Promotes BeOne's Solid Tumor products through calls on targeted physicians in assigned territory to implement sales, marketing, and patient support programs to get and keep indicated patients on BeOne Solid Tumor products.
Trains and educates physician support staff on the proper use and handling of BeOne's Solid Tumor products.
Assures that healthcare professionals have realistic expectations concerning the use of BeOne's Solid Tumor products with their patients.
Maintains communication and integrate activities, when appropriate, with BeOne's Market Access, Field Reimbursement and Contract Account Teams.
Identifies customer changes and ensures, through coordinated communication and planning, that appropriate people and resources are allocated to address the change.
Successful completion of coursework via Enterprise LMS assignments in a timely manner.
Performs all administrative functions required of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
Assists in the identification and resolution of issues, opportunities and communicates proactively with marketing and sales management.
Supports compliance with applicable BeOne policies and procedures (e.g., healthcare compliance, adverse event reporting, travel, and expense reporting).
Required Experience:
This position requires a B.A. / B.S. with previous pharmaceutical sales experience preferred.
The ideal candidate should have 8 plus years' experience in pharmaceutical sales, with significant Solid Tumor experience.
Must have a self-starting, self-managing independent work style.
Dedicated to making customer service a priority.
Must be results oriented with a strategic focus on sales.
Experience in specialty sales, with an understanding of reimbursement, distribution, and managed care processes as well as previous national/corporate accounts, managed markets, hospital markets, various sites of care, IV medications, injectables, orals and Medicare Parts B and D, etc.
Ability to measure and analyze key performance indicators (ROI and KPIs).
Familiarity with CRM software and proven track record of use.
Ability to actively engage in developing new business.
Proven track record of resilience in the face of challenges.
Education Required: BA / BS Degree preferred or relevant experience
Supervisory Responsibilities: N/A
Computer Skills: Highly skilled in Word, Excel, and PowerPoint and managing a CRM platform.
Other Qualifications: Expertise in conducting conversations with members of the customer base when stakes are high, and opinions vary.
Travel: Must be willing to travel daily across assigned geography. Larger territories may require overnight travel up to 20%
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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