Customer Service Operations Lead

Staffmark

Staffmark - - Responsibilities: Lead daily customer service operations and coordinate workflow for Customer Service Representatives; Provide coaching, training, and performance feedback in partnership with leadership; Monitor productivity, service levels, and customer service performance metrics; Oversee order entry accuracy, fulfillment coordination, and key account communication; Ensure compliance with EDI standards, retailer requirements, and customer processes

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Vacancy posted 1 day ago

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