Retail Sales Associate Eataly - Park MGM

Retail Sales Associate at Eataly at Park MGM

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

As a Retail Sales Associate at Eataly at Park MGM, you'll be at the heart of an immersive culinary experience that invites visitors of all ages to eat, shop, and learn. In this role, you will provide exceptional guest service, assisting customers as they explore our vibrant marketplace filled with beloved Italian classics crafted by Eataly's talented chefs. Your warm and welcoming demeanor will set the tone for their journey, making every interaction a delightful one. Your responsibilities will include processing transactions efficiently while maintaining a consistent image and ensuring a comfortable shopping environment. You'll be the key point of contact for guests, answering questions about our diverse offerings, from grab-and-go counters to seated dining options. By helping customers find their favorite ingredients and sharing tips on how to recreate Eataly's famous recipes at home, you'll enhance their connection to the rich culture and passion behind Italian cuisine.

The Starting Rate: $16.2033 hourly

The Day-to-Day

• Greets all customers, rings sales on the register, gives correct change and sales receipt, and bags merchandise.
• Answers phones promptly and courteously within three rings and takes accurate messages when necessary.
• Maintains floor standards, customer service standards, and utilizes selling skills.
• Folds and hangs merchandise, replenishes stock (including cigarettes, cigars, sundries, magazines, newspapers, candy, gum, chips, and sodas), maintains stock on racks, shelves, glass cases and armoires.
• Directs customer requests to the Selling Supervisor and/or Assistant Store Manager.
• Assists in preparation of physical inventory or cycle counts, including counting and performing inventory.
• Performs shift housekeeping duties to maintain tidy appearance of sales floor.
• Follows cash handling procedures (including counting cash, checks, charges, comps and completing settlement cards and envelopes).
• Writes information on cashier report and returns drawer to Satellite Cage.

The Ideal Candidate

• Is 21+ years of age
• 6+ months of prior relevant experience in a customer service role preferred
• Previous cash handling experience preferred

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community