Staffing Supervisor

Responsibilities Lead daily scheduling and dispatching: Coordinate hundreds of caregiver appointments with precision, ensuring client needs are met and care plans are followed. Manage change and prioritize quickly: Handle last‑minute schedule updates, cancellations, and emergency coverage with professionalism and efficiency. Optimize staffing operations: Track caregiver availability, balance workloads, and ensure schedules comply with company policies and state regulations. Collaborate for success: Work closely with field operations, HR, and recruiting teams to identify staffing trends, fill coverage gaps, and support retention efforts. Guide and support your team: Train and mentor dispatch staff and communicate clearly with caregivers about schedule updates or concerns. Maintain operational excellence: Accurately document scheduling actions, maintain compliance, and uphold Elara Caring’s mission and values in all activities. Performs other duties/projects as assigned. Requirements Minimum 2 years in staffing, scheduling, or dispatching, preferably in home care, healthcare, transportation, or call center operations Strong multitasking, organizational, and time management abilities Proficiency with scheduling software or workforce management systems Excellent communication across phone, text, and digital platforms Ability to manage 300+ schedules or service calls daily with accuracy Knowledge of Medicaid and home care benefits preferred Reliable Transportation to perform job duties Willingness to participate in occasional weekend or holiday on‑call rotations #J-18808-Ljbffr Jobtailor