Healthcare Staffing Specialist

Staffing Coordinator (Care Experience Manager)Family First Homecare is one of the largest private duty nursing companies in the nation and growing! Now that we have joined forces with Aveanna Healthcare, our care teams and our patient population have never been larger. We are dedicated to providing high-quality clinical home care to medically fragile individuals, helping them thrive in the comfort of their homes.As a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers — making a meaningful impact every single day.Compensation: $47-$52k base salary, plus bonus potential (up to 25% of salary based on branch performance), cell phone, on call and mileage reimbursement for visits. Up to 80 hours of vacation accrual in the first year, 48 hours of sick time accrual, 1 8-hour fun day and 1 8-hour inclusion day. Vacation hours accrual will increase to 120 hours of vacation after first year.Why You'll Love This RoleNo hands-on clinical work required – focus on coordination and communicationBe part of a purpose-driven team that's passionate about making a differenceOpportunities for advancement and career growthBuild lasting relationships with families and caregiversMake an impact in your communityWhat You'll DoAct as the main point of contact for clients and caregivers, ensuring consistent communication and a high level of satisfactionManage caregiver schedules to ensure the right match of skills and availabilityCollaborate with clinical and recruitment teams to support new patient referrals and caregiver onboardingMaintain accurate and up-to-date records, schedules, and reportsParticipate in the on-call rotation — phone support only, and paidHelp build a strong, engaged caregiver team by fostering a positive, supportive work environmentHandle problem-solving with professionalism and empathy — turning challenges into opportunitiesManage performance and support the retention of caregivers through engagement and timely feedbackPhone-based on call after hours support - paid!What We're Looking ForBachelor's degree required2+ years of experience in sales, customer service, or a fast-paced office environmentStrong organizational and time management skillsExcellent communication, relationship-building, and problem-solving skillsComfortable using MS Office and learning new systems quicklyExperience in recruiting or healthcare (preferred but not required)Bonus Points If YouThrive in fast-paced environmentsAre proactive, adaptable, and solution-orientedGenuinely enjoy helping othersWant to grow into leadership or regional rolesTravel RequirementsMinimal local travel may be required for meetings, patient visits, or training sessions.If you're ready to join a team where your work truly matters — and where you're supported to grow both professionally and personally — we want to hear from you!