Director of Sales & Marketing
White Lodging
Description
Who We Are
Join White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. With a growing portfolio of premium brands across the country's best markets, White Lodging offers a dynamic environment where talent thrives and careers are built.
We are seeking a full-time Director of Sales & Marketing to lead all sales and marketing efforts at the Sheraton Raleigh Hotel in Raleigh, NC. In this senior hotel sales leadership role, you will drive new business, direct proactive sales and marketing strategies, oversee revenue management, and build and develop a high-performing sales team while partnering closely with the General Manager and hotel operations. The ideal candidate is an experienced hotel Director of Sales with a proven track record in group and transient sales, team leadership, and market strategy. Previous hospitality and Director of Sales experience is required, and renovation experience is preferred. If you are looking for Director of Sales jobs in Raleigh, NC with a growth-oriented hotel management company, this is your next move with White Lodging.
What You Can Look Forward To
- Benefits — starting day 1
- Medical, dental, and vision insurance
- Life and disability insurance
- Paid parental leave
- Employee Assistance Program (EAP)
- 401(k) with company match
- Paid time off (PTO) with rollover
- Complimentary wellness tools
- Unlimited employee referral bonuses
- Leadership development & tuition reimbursement
- Discounts on hotel rooms, dining, and travel
- Growth opportunities across multiple hotel properties
What You'll Do
- Set goals and action plans around proactive business and account maintenance
- Develop a marketing plan and work with both brand and White Lodging ecommerce departments to ensure they are optimizing their internet presence
- Build a sales team that is guest-focused and understands our processes and action plans for the department and the hotel
- Record all business leads in Delphi and use the Delphi system to generate all contracts, invoices, and reports for the Sales Team while taking an active role in daily sales strategies and monthly/annual forecasting
- Collaborate with Operations to keep them informed of group business and meeting room business
- Keep the front desk informed and work with them to ensure guests and potential guests are taken care of and their business needs are met
- Work closely with the General Manager to ensure that all sales goals and market share targets are on track and to develop market and sales strategies
- Interview, hire, train, and supervise sales staff through account review, correspondence review, and coaching toward improvement; recommend performance evaluations, discipline, and/or termination when appropriate
What You'll Bring
Experience Requirements
- Previous hospitality experience is required
- Previous Director of Sales experience is required
- Renovation experience is preferred
Competencies
- Action oriented
- Business acumen
- Collaboration
- Develop talent
- Directing others
- Executing for results
- Generate revenue
- Inspire followership
- Select and recruit talent
- Time management
Skills
- Ability to manage time, resources, and personnel effectively and productively, with strong knowledge of the travel industry, current market trends, and economic factors in the designated geographic market
- Computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi FDC; knowledge of computer accounting programs, math skills, and budgetary analysis capabilities required
- Professional and effective written and oral communication and excellent customer service skills
Education/Experience
- 4-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or equivalent hotel experience including 5+ years of sales experience in a similar sized operation
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