Service Advisor

Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth — with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor Greet every guest and deliver a world-class service experience Act as the liaison between customer and technician — translate mechanical into clear recommendations Confidently sell tires, wheels, repairs, warranties, and services Perform visual inspections and document findings Build lasting relationships that turn first-time guests into lifelong customers Help maintain showroom and inventory standards Partner with the team to keep operations smooth, efficient, and safe What Makes You a Great Fit 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background Proven ability to sell services and build trust Strong communication and organizational skills A self-starter with problem‑solving ability and team spirit Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow) Hungry to learn, grow, and lead Flexible availability, including weekends , to serve customers when they need us most Gateway Tireis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace. #J-18808-Ljbffr