Account Coordinator, Customer Experience

Job Description

Job Description

Who We Are

At Amsive , we're more than just a performance marketing agency; we're a team that thrives on collaboration and innovation. We offer a supportive environment where personal growth is just as important as professional development. We're a team of passionate individuals ready to tackle challenges, learn from one another, and drive results. We believe in empowering our team members, providing them with the tools they need to succeed, and trusting them to lead the way. With decades of expertise and a commitment to integrated solutions, we don't meet the industry standard; we're setting it.   

If you're looking for a place where your work matters, a career path you can grow on your terms, and a team that's as invested in your success as you are, Amsive is for you. We offer a unique blend of flexibility, growth opportunities, and a culture that values each individual. Join us, and be part of the team ready to welcome, support, and grow with you.     

We regret to inform you that currently, Amsive DOES NOT provide sponsorship opportunities.
This is a HYBRID position (1-2 days in office) located in Midtown Manhattan New York, NY

What we are looking for:

Amsive is looking for an Account Coordinator with a passion for the omni-channel, data driven marketing world, a propensity to problem-solve, phenomenal attention to detail, and a boundless desire to learn. Our ideal candidate will be both “right-brained” (creative) and “left-brained” (analytical), able to synthesize actionable marketing strategies grounded in data. The candidate should be a self-motivated team player who can manage and prioritize multiple simultaneous projects.  

The Account Coordinator will report to an Account Manager or Account Director and work daily across all agency channels to support client campaign initiatives, including planning, managing, and in some cases helping to execute agency best practice strategies for clients.   

What you will be doing:    

• Assist in facilitating client campaign initiatives across all agency channels to support marketing teams, under direction of Account Manager or Supervisor  

• Act as a point of contact and liaison between select clients and the internal marketing team(s)  

• Help oversee efficient implementation of marketing project goals while meeting scope guidelines  

• Provide analysis and optimization opportunities to internal marketing team(s) to improve campaign performance  

• Log, track, and update project tasks in Asana, ensuring deadlines are met and deliverables stay on schedule.  

• Act as a liaison between clients and internal teams, facilitating communication and keeping projects moving forward.  

• Assist with invoicing, organize campaign deliverables, and maintain accurate records to support account operations.  

• Review campaign matrices, coordinate internal approvals, and ensure all assets meet quality standards before delivery.  

• Schedule meetings, document key takeaways, and track action items to ensure alignment across teams.  

Who you are: 

• Bachelor’s in marketing, advertising, communications, business or a related area preferred  

• 0-2 years of experience in coordination focused role  

• Strong proficiency in Microsoft Office Suite: Word, PowerPoint, and especially Excel  

• Strong written and verbal communication and presentation skills  

• Highly organized with strong project management skills and ability to effectively prioritize and manage multiple projects  

• Understanding of basic marketing principles with a desire to learn more  

• Positive attitude and ability to thrive in a collaborative and fast-paced environment  

Additional Information:

• Hourly Salary starting at $22.00/hr, based on skills and experience
• This is a 6 month Contract position, with an opportunity for it to turn into a permanent role based on performance

Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call reach out.  

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.

All offers of employment with Amsive are contingent upon the successful completion of background checks, which may include criminal history and reference verification, conducted in compliance with applicable state, federal, and local laws.

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. 

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