Service Engineer

$30 - $45 per hour

Insight Global

Indianapolis, IN

Title: R&D Service Engineer

Location: Onsite 5 days/week in Indianapolis, IN 46268

Duration: Long-term contract - 1 year w/ ongoing extensions

Schedule: Monday - Friday, 8am-5pm or 7am-4pm

Targeted Pay Range: $30/hr - $45/hr (based on experience, education, certifications etc.)

-Health/vision/dental benefits available

Must-Haves:

Associate's or Bachelor's degree in Biomedical Engineering, Mechanical Engineering, Biotechnology, or related field
3+ years of service engineering or technical support experience supporting lab automation or life sciences equipment such as incubators, centrifuges, and automated liquid handlers
Strong understanding of biological science and/or chemistry laboratory processes
Experience supporting automated laboratory systems (Hamilton, Tecan, Beckman Coulter, custom robotics, etc.)
Strong troubleshooting and analytical skills with a hands-on technical approach
Experience with preventative maintenance, calibration, and instrument repair
Understanding of GLP, biosafety, laboratory compliance, and safety standards
Excellent communication and cross-functional collaboration skills with the ability to quickly adopt emerging technologies

Plusses:

Experience with integrated lab automation platforms
Strong documentation skills including SOP creation and technical manuals
Training and end-user support experience
Experience in research-focused laboratory environments

Job Description:

Insight Global is seeking an R&D Service Engineer for a leading agricultural science and biotechnology client. This candidate will serve as a key technical resource supporting research laboratory equipment and automation systems within a fast-paced R&D environment. The ideal candidate will provide hands-on troubleshooting, preventative maintenance, calibration, repair, and user support for biology-based instrumentation including automated liquid handlers, incubators, centrifuges, and integrated automation platforms. They will collaborate closely with scientists, engineers, and equipment vendors to optimize automation workflows, validate new technologies, improve system performance, and ensure compliance with laboratory quality and safety standards. This role is ideal for a technically driven professional who enjoys solving complex problems, supporting cutting-edge research, and partnering with stakeholders to drive scientific innovation.

Day-to-Day:

Provide technical support and maintenance for biology-based laboratory instruments
Troubleshoot hardware, software, and integration issues within automated lab environments
Perform preventative maintenance, calibration, and equipment repairs
Partner with R&D scientists to optimize automation workflows
Support equipment validation, installation, commissioning, and user training
Collaborate with OEM vendors and service partners
Analyze system performance data and recommend reliability improvements
Maintain service records and contribute to SOPs, technical documentation, and knowledge bases
Ensure GLP compliance and adherence to safety and quality standards
Support laboratory operations through hands-on technical expertise

Apply

Vacancy posted 1 day ago

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