Ultrasound Field Service Engineer

Job Description

Job Description

Description:

Join a Growing Medical Imaging Company

Esaote North America is seeking a customer-focused Ultrasound Field Service Engineer to support healthcare providers throughout the Pacific Northwest, Northern California, Colorado, Utah. This home-based position offers the opportunity to work independently, solve complex technical challenges, and make a direct impact on patient care by ensuring critical diagnostic imaging equipment performs at its best.

Whether you have experience servicing ultrasound systems, biomedical equipment, imaging systems, or other complex electromechanical technologies, we want to hear from you. At Esaote, you'll work with a global leader in medical imaging while enjoying the autonomy of field-based work, ongoing technical training, and opportunities for career advancement. 

Ultrasound Field Service Engineer

Remote | Pacific Northwest Territory, Northern California, Colorado, Utah 

  Why Join Esaote?

· Home-based remote position

· Competitive compensation

· Annual bonus opportunity

· Company-provided tools and technology

· Extensive manufacturer training

· Career growth into Senior Field Service, Technical Support, or Service Leadership roles

· Opportunity to work with advanced medical imaging technology

· Make a meaningful impact in hospitals, clinics, and healthcare facilities

What You'll Do

As an Ultrasound Field Service Engineer, you will serve as the primary technical resource for customers throughout your assigned territory.

Responsibilities

· Install, maintain, troubleshoot, and repair ultrasound imaging systems

· Perform preventive maintenance and equipment inspections

· Diagnose electronic, mechanical, and software-related issues

· Respond to customer service requests and provide timely technical support

· Document service activities and maintain accurate records

· Manage service parts inventory and ensure timely return of defective components

· Partner with Technical Support, Applications, and Sales teams to deliver an exceptional customer experience

· Support equipment demonstrations, customer events, and trade shows as needed

· Build strong relationships with healthcare professionals and clinical staff

· Travel throughout the assigned territory to support customer sites

Required Qualifications

· Associate degree in Electronics, Biomedical Equipment Technology, Engineering Technology, or a related technical discipline; equivalent military training and experience will be considered

· Experience troubleshooting electronic, electromechanical, or computer-based systems

· Ability to read schematics and utilize standard electronic test equipment

· Strong problem-solving and customer-service skills

· Ability to travel throughout the Pacific Northwest, including overnight travel as needed

· Valid driver's license and acceptable driving record

Preferred Qualifications

· Experience servicing ultrasound, medical imaging, biomedical, laboratory, or diagnostic equipment

· Previous Field Service Engineer or BMET experience

· Experience supporting healthcare customers, hospitals, clinics, or physician offices

· Military electronics, avionics, radar, nuclear, communications, or technical maintenance experience

Don't meet every qualification? We encourage you to apply. We value technical aptitude, problem-solving ability, and a commitment to customer service.

About Esaote

Esaote is a global leader in medical imaging specializing in ultrasound, dedicated MRI, and healthcare IT solutions. Headquartered in Genoa, Italy, Esaote serves healthcare providers in more than 100 countries through innovative technologies that improve diagnostic confidence, clinical workflow, and patient care.

Benefits

Benefits become effective after 30 days of employment and include:

• Medical, dental, and vision insurance
• Company-paid life insurance
• Flexible spending accounts
• Employee Assistance Program
• 401(k) with company match
• Paid time off and company holidays
• Ongoing technical training and professional development
• Career advancement opportunities

Reasonable Accommodations

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Applicants or employees requiring an accommodation should contact Human Resources.

 
Equal Employment Opportunity

Esaote North America is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, citizenship status, disability, or any other characteristic protected by applicable federal, state, or local law.

Esaote North America is committed to providing reasonable accommodations to qualified applicants and employees with disabilities, provided the accommodation does not impose an undue hardship on the company.