Test Engineering(QA) Manager

Role Name: Test Engineering(QA) Manager

Location: Norcross, GA.

Job Description:

Seeking a Test Engineering (QA) Manager to join our team. This role provides leadership and coordination across Testing, Release and Documentation, ensuring high-quality, reliable product delivery.

This role is an integral part of Client’s Agile Software Development organization and participates throughout the product lifecycle — from concept and design through development, testing, release, and post-production support. The role combines hands-on quality engineering expertise with people leadership and strategic ownership of release quality, driving an automation-first mindset and predictable delivery.

This position is based in Norcross, GA (Peachtree industrial blvd, near to Peachtree corners) and requires in-office presence on a hybrid schedule (Every Tue and Wed in office).

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Key Responsibilities:

· Manage a team of QA and Documentation resources.

· Lead and coordinate Testing, Release and Documentation efforts across release cycles.

· Act as a player–coach, contributing hands-on to test automation and complex quality initiatives when needed.

· Define and drive quality strategy, including automation-first and shift-left testing practices.

· Ensure release readiness through test planning, defect management, regression execution, and performance validation.

· Define, track, and report Quality KPIs and metrics to leadership.

· Collaborate with Software Engineering, Product Management, Hardware, Systems Integration, and Helpdesk teams.

· Partner with Documentation to support user-facing materials such as release notes, user guides, online help, templates, and quick reference guides.

· Support and influence CI/CD pipelines, environment readiness, and deployment practices.

· Manage day-to-day staff responsibilities including 1:1s, coaching, performance management, time approvals, and resource allocation.

· Contribute to budget planning and ensure fiscal alignment with departmental goals.

· Provide estimates and input throughout the product lifecycle from design through release preparation.

· Troubleshoot complex issues across software, interfaces, integrations, and test environments.

Basic Qualifications

· Bachelor’s degree in Computer Science, IT, or a related field with 12+ years of relevant experience.

· Proven experience leading software quality and release activities, including manual, automated, and performance testing.

· Hands-on experience designing, building, and maintaining automated test frameworks and scripts, with the ability to contribute directly when needed.

· Experience with automation frameworks and shift-left testing methodologies.

· Experience reporting and using Quality KPIs to drive improvement.

· Experience working within Agile software development teams and ceremonies.

· Ability to manage multiple priorities in a fast-paced environment.

· Strong communication and collaboration skills.

· Experience managing test environments (physical and virtual).

· Proficiency working in CI/CD environments.

· Experience working in a .NET / C#-based enterprise application environment.

Preferred Qualifications :

· Experience with SCADA systems, liquid management, accounting systems, and/or hardware interfaces.

· Familiarity with Jira workflows and task management.

· Exposure to diverse system architectures, including distributed and on-prem deployments.

· Experience with performance testing tools and methodologies.

· Working knowledge of Selenium/Playwright UI automation, C#, Java, SQL Server, Cucumber reporting and related test frameworks.

· Familiarity with Windows services, WCF, IIS, and Windows-based enterprise systems

· Experience with AWS infrastructure and test execution in AWS-hosted systems.

· Familiarity with AI-assisted test automation to streamline test creation and execution.