Administrative Technician

Administrative Technician (Open)

The Nebraska Department of Health & Human Services (DHHS) contributes to the lives and health of Nebraskans every day. Our mission, "Helping people live better lives," provides the motivation to make a difference and that starts right here. Every individual within DHHS makes an impact; we want to elevate, engage, and empower those that choose to spend their energy making the world a little brighter.

We are looking for an Administrative Technician to work at The Lincoln Regional Center - Whitehall Campus. In this role you will be an integral part of our Division of Behavioral Health and provide critical care at Lincoln Regional Center - Whitehall.

As an Administrative Specialist you will:

• Provide administrative and technical support for agency programs, operations, boards, commissions, and leadership teams
• Research, collect, compile, and maintain information, records, reports, and documentation for administrative, operational, and compliance purposes
• Prepare reports, presentations, charts, graphs, spreadsheets, and other materials using database and office software applications
• Coordinate schedules, meetings, conferences, agendas, and official meeting records, including recording minutes and preparing documentation
• Monitor projects, program activities, expenditures, deadlines, and workflow processes to support operational goals and process improvement initiatives
• Provide customer service, technical assistance, software support, training, and guidance to staff, stakeholders, and end users regarding agency procedures and systems
• Assist with administrative service functions including budgeting, grants, personnel support, public relations, compliance reviews, and interagency communications while maintaining confidentiality and professionalism

Requirements / Qualifications:

Minimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

• Experience with Microsoft Office 365 Suite or Google Docs
• Experience with client record systems and data-entry platforms
• Prior knowledge of entering insurance information
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and process large amounts of information
• Ability to follow detailed instructions in a professional setting

Schedule:

Monday Friday

8am-4:30pm

Compensation:

Starting pay is $18.548/hr

Knowledge Skills & Abilities

Knowledge of: Administrative and office processes and procedures and associated computer applications such as word processing, file management, record keeping, and database management; customer service processes and principles; specialized processes and terminology associated with assigned work.

Skill in: Active listening; asking questions; understanding instructions; using word processing; creating spreadsheets, charts, graphs, and reports; managing time, schedules, and priorities; monitoring and assessing program performance; applying critical thinking techniques.

Ability to: Formulate and recommend alternative courses of action; communicate and exchange information and ideas with others; interpret and apply policies, procedures, and regulations; track and monitor information; retrieve information from a variety of sources; maintain confidential records.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.