VOIP Engineer

Voip Operations Engineer

Location: Mount Laurel NJ and Philadelphia PA

JD:

Bachelor's Degree or Equivalent

Engineering, Computer Science

Generally, requires 8-12 years related experience

Operations focused support, analysis and design documentation based on Product Requests and Requirements

Technical learning and support of higher-level engineers, leadership, training, project management teams

Support Product Engineering with Systems architecture planning, system implementation guidelines, and engineering guidelines

Support roll out of scripting, tools and testing for VoIP application integration, operational tools and engineering projects

Support & Coordinate Lab testing, design, and architecture work

Support Product engineering teams on Application and network architecture in the arena of IMS, BroadSoft

Interface and Support of Product Development technology and feature introduction from an Operations perspective in the area of SIP, SRP and Client NENA I2,I3 product suites

Production Operations testing of new CPE, applications, services, etc. and support of Test Quality Assurance (labs)

Interoperability and interconnection testing in the Production environment

Technical Leadership and training of entry level engineers in triage and trouble-shooting, architecture and best practices

Author & Update Operations guidelines and design documentation (QoS, performance, reliability, security, scalability, VOIP, etc.)

Design Documentation

Requirements Definition

Vendor selection and management from an operations perspective

Isolation and Restoration of Critical systems and issues