program supervisor

Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives. Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: 1. Generous Paid Time Off 2. Comprehensive Medical/Dental/Vision Benefit Packages 3. Earned Wage Access/On-Demand Pay 4. Paid On-the-Job Training 5. Tuition Reimbursement 6. Career Advancement Opportunities and Growth 7. Flexible Schedules 8. Retirement Savings Plan Join us and be a part of something bigger. Apply today. Job Description Elwyn seeks a Program Supervisor who will supervise all aspects of the assigned residence and other residences as needed. They meet the needs of the individuals by ensuring necessary staffing levels and actively supervising residential staff in their completion of assigned duties and established routines. They implement Conditions of Participation which consist of continuous and aggressive Active Treatment, individual protections, and the appropriateness and safety of the physical environment, emergency preparedness and the provision of health services. DUTIES AND RESPONSIBILITIES: 1. Supervise direct support professionals (residential living staff (RLS), and/or certified nurse aide (C.N.A.) in their completion of assigned duties and established building routines 2. Provide recommendations in recruiting, interviewing and selecting new staff 3. Based on analysis of the needs of the individuals within the unit, direct staff in the development, implementation, and evaluation of programs designed to meet these needs 4. Prevent incidents, whenever possible, by implementing immediate corrective action when incidents do occur, including but not limited to remedying the current situation, notifying those who need to know, and preventing similar incidents for individual or other individuals, and monitoring to ensure corrective actions are being followed 5. Assist in compliance with regulatory standards through physical program review, process review and input, staff training, and follow-up on deficiencies to ensure quality programming 6. Maintain a clean and organized building 7. Actively carry out building safety routines, including teaching them to the individuals supported 8. Take immediate action to correct safety hazards including but not limited to appropriate use of Personal Protective Equipment (PPE), sanitation and hygiene, as applicable 9. Make necessary staffing and vehicle arrangements and adjustments to ensure medical appointments occur as scheduled 10. Use the electronic health record to record census 11. Ensure appropriate maintenance of the assigned vehicle and program areas, adhering to the established building and vehicle maintenance routines and health and safety standards 12. Interpret and share program objectives and policies to and with staff, residents, family, and staff 13. Serve as liaison between management personnel, direct support professionals, residents, community, and interdisciplinary team, and inform management of all pertinent information included in those interactions 14. Reconcile staff concerns by explaining and enforcing Elwyn policies and initiating and presenting appropriate disciplinary actions in accordance with Elwyn policies 15. Prioritize responsibilities with evidence of appropriate planning and time management 16. Provide written evaluation of staff as pertains to agency policies and building procedures 17. Ensure and, provide coverage for super ision of individuals and any related direct care responsibilities when needed 18. Fill the established schedule with appropriate staff in accordance with established guidelines in order to maintain proper staff coverage 19. Complete timekeeping activities for all assigned staff in accordance with established program protocols 20. Provide instruction and assistance to staff as they carry out program plans in all activities of daily living skills, problem-solving skills, decision-making skills, proactive supervision, and active engagement of individuals 21. Perform cardiopulmonary resuscitation (CPR), first aid, and crisis intervention as needed in accordance with agency trained protocols 22. Participate in Elwyn committees or sub-committees as required 23. Review all updated written policies and procedures of the department and communicate changes to assigned staff on an ongoing basis 24. Ensure quality standards and organizational and departmental goals and objectives are met in accordance with Elwyn policies and procedures 25. Attend and facilitate staff meetings, daily shift huddles, unit meetings, in-services, and continuing education programs as needed 26. Maintain an open door policy and encourage feedback 27. Consult with and advise administrative personnel of situations requiring follow up or specific attention 28. Utilize and monitor a fiscal plan within budgetary parameters 29. Collaborate with union leadership to ensure contract compliance 30. Perform other duties as assigned EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS: High School diploma or equivalency; post-secondary education in human service field preferred Five (5) years' experience working with people with Intellectual/Developmental Disabilities; post-secondary education in human service field may be substituted for equivalent experience Supervisory experience preferred Demonstrated ability to independently solve problems in a creative, consistent manner Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities Demonstrated good judgment through cost-conscious awareness and independently solving problems and making decisions with little or no need for direct supervision Demonstrated knowledge of when to seek/solicit help or guidance from immediate supervisor or appropriate resource person