Part Time Patient Registration Customer Service Representative

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers. All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare. Location: Ascension Seton Southwest Hospital Schedule: Part-time PRN (as needed), minimum 48 hours a month, 24 hours on call R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. Are you passionate about helping people during critical moments while building a career in healthcare customer service ? At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences. As a Customer Service Representative - Patient Registration you willbe the first point of contact for patients , ensuring they receive fast, compassionate, andaccurateaccess to care . This is more than registration —it’sa frontline healthcare customer service role where you directlyimpactpatient experience, hospital operations, and revenue cycle success. WhatYou’llDo: Provideexceptional customer serviceand assist patients and families with the check-in processworking acrossmultiple computer systemsto register patients efficiently Answer phones and gatheraccuratepatient informationquicklyin afast-paced environment Supporttimelyaccess to careby minimizing delays in registrationand answer questions with confidence, clarity, and compassion Build trustwith patients during moments when they may be ill, anxious, confused, or overwhelmed Navigate diverseinsurance plans and coverage details, enter demographics and medical data, collectco-paysand provide cost estimates when applicable Collaboratewith nurses, physicians, and care teams to ensure smooth patient flow No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career. WhatWe’reLooking For: Exceptionalcustomer serviceexperience,communicationand interpersonal skills Strong composureand professionalisminafast-paced environment Ability tomultitask and prioritize quicklywithhigh attention to detail Comfortablewith shifting priorities based on patient needs Experience withpatient access, medical registration, insurance verification, or front deskis a plus (but not required) High School Diploma or GED Ability to pass background check, drug test, and meet vaccination requirements WhatYou’llGain: Experience inhealthcare administration & patient access Exposure torevenue cycle, insurance processes, and hospital operations Opportunityfor growth within R1 A team environment focused oninnovation, collaboration, and patient experience Meaningful work supporting patients during urgent and emotional moments Why You’ll Love This Job Make a Real Difference: Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times. Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth. Fast-Paced, Never Boring: You’ll move between systems, phone calls, and in‑person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff. Supportive Team Environment: We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed. Part Time Patient Registration Representative Shift Hours: PRN - as needed, 48 hours a month minimum requirement, 24 hours on call What You’ll Do Serve as thefirst point of contactfor patients, managing phone calls and computer-based check-ins with accuracy and efficiency Providecalm, compassionate supportto individuals who may be anxious or unwell. Work in a fast-paced, dynamic environment, balancing multiple systems and tasks with confidence Learn and applyinsurance and healthcare registration processesthrough comprehensive training Collaborate with areliable, supportive teamfocused on your success and long‑term career growth at R1 RCM Inc If you’re detail –oriented, patient –focused, and energized by meaningful work, this is an excellent opportunity to grow your healthcare career. For this US-based position, the base pay range is $17.60 - $25.25 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at View phone number on click.appcast.io for assistance. #J-18808-Ljbffr R1 RCM, Inc.