Room Attendant

POSITION TITLE: Room Attendant REPORTS TO: Executive Housekeeper / General Manager ABOUT HAMPTON INN & SUITES / HOME2 SUITES SAN ANTONIO The Hampton Inn & Suites / Home2 Suites, managed by Vista Host Management &Development Company, combines two popular brands under one roof, offering flexibleaccommodations for both short and extended stays. Located conveniently in a bustlingarea with easy access to dining and entertainment, the property features shared amenitiessuch as a fitness center, indoor pool, and complimentary breakfast, ensuring acomfortable experience for all guests. POSITION SUMMARY The Room Attendant is responsible for maintaining clean and orderly guest rooms,restocking amenities, and reporting any maintenance issues to ensure a high standard ofservice. This role requires attention to detail, efficiency, and a guest-focused attitude tocreate a positive, welcoming atmosphere for all hotel guests. WHO IS THIS POSITION FOR? Has a keen eye for detail and takes pride in keeping spaces clean and organized. Enjoys working independently while supporting the housekeeping team. Is proactive, reliable, and committed to maintaining high standards of cleanliness. Thrives in a physically active role that requires multitasking and prioritizing tasks. WHY JOIN OUR TEAM? Competitive hourly pay with opportunities for performance-based incentives. Vacation / Sick / Bereavement / Holiday Pay. Health/Vision/Dental Insurance. Life / STD Insurance. 401k Program. Employee Discounts (Brand Hotels & Company Hotels). Free, Third-Party Employee Assistance Program (personal and professional). Opportunities for growth within Vista Host’s expanding portfolio. DUTIES AND RESPONSIBILITIES Housekeeping Responsibilities Provide a clean and safe environment for guests by cleaning and maintaining guestrooms and common areas. Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meetcleanliness standards. Collect dirty linens and transport them to the laundry area, delivering fresh linens to room attendant carts as needed. Restock guest room amenities, including towels, soaps, and toiletries. Respond to guest requests in a timely manner, such as delivering extra linens or items from the front desk. Assist with deep cleaning and organization of common areas and maintain thelobby functions. Report any safety, maintenance, or housekeeping concerns to management. Adhere to lost and found procedures, guest safety protocols, and hotel policies. Acknowledge and greet guests in public spaces, anticipating and addressing their needs. General Responsibilities Ensure efficient completion of daily room cleaning assignments in a timely manner. Use supplies and equipment responsibly, reporting any shortages or issues to management. Maintain a friendly and professional demeanor with guests and team members. Follow established schedules and support other departments as needed, performing additional tasks assigned by management. Comply with hotel safety guidelines and procedures to ensure a secure environment for guests and staff. POSITION REQUIREMENTS Must be able to stand for extended periods, frequently moving within and about the facility. Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs. Must frequently handle objects and equipment necessary for cleaning and maintenance tasks. Basic reading and writing skills for understanding assignments, checklists, and guest requests. Flexibility to work nights, weekends, and holidays as needed. #J-18808-Ljbffr