Assistant In Room Dining Manager

Job Description

Job Description

Our Company

Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces.

We redefine luxury hospitality by integrating the brand’s core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire.

Our Code

Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life.

 

Job Overview

Assists the Food and Beverage Manager with the operation of the hotel’s In Room Dining outlet, which enhances the guest experience. Responsibilities include, but are not limited to, communicating with staff, guest satisfaction, inventory, expediting, staffing, hiring, training, maintaining brand standards, and financial controls.

Essential Job Functions:

• Effectively communicates with team members, including the Food and Beverage Manager and In Room Dining team members.

• Conducts performance evaluations and implements disciplinary actions as required.

• Reviews and manages department schedules to ensure staff is supported and business needs are being met.

• Ensures coordination of orders, including special allergies, and specialty amenities.

• Supports and sometimes creates event-specific functions for groups or meetings, which may involve menu planning, room configuration, etc…

• Manages vendor relationships and communication.

• Ensures food sanitation codes and health department standards are consistently met. Responds swiftly and effectively in any emergency or safety-related situation.

• Effectively manages systems and processes to handle guest requests, concerns and complaints, ensuring timely and appropriate resolutions.

• Attends all required leadership meetings (labor, Resume, Budget) as determined by the Food and Beverage Manager, as well as, handles all inventory reporting.

• Works harmoniously and professionally with co-workers and supervisors.

• May be assigned other duties at the discretion of management.

Non-Essential Job Functions:

As a member of the management team, may be required to support other departments during peak business levels.