Dining Room Manager

Estela is seeking a Dining Room Manager.

One of the most celebrated restaurants in the United States, Estela is an intimate downtown bistro from chef Ignacio Mattos can be experienced in many ways, whether it’s a thrilling dinner in the dining room, a leisurely weekend brunch with friends, or a late-night drink at the bustling bar. Since opening in 2013, the restaurant has served several signature dishes that are now considered New York City classics, while always offering guests something new to try. 

Our commitment to quality and passion for exceptional dining experiences have earned estela one Michelin star, among other major accolades. 

Estela is currently seeking a Dining Room Manager who shares our passion for hospitality, thrives in a fast-paced environment, and leads with a collaborative, hands-on style. The Dining Room Manager will work closely with the General Manager and leadership team to ensure that service standards are consistently upheld while fostering an engaged, motivated team.

Key Responsibilities:

• Lead, train, and mentor the Front of House team to uphold company’s high standards of service.

• Provide clear communication, constructive feedback, and performance coaching to build a culture of professionalism and growth.

• Support recruitment, onboarding, and training of new team members.

• Foster a positive, inclusive, and collaborative work environment that reflects company’s culture and values.

Guest Experience

• Ensure every guest receives warm, attentive, and seamless service.

• Anticipate guest needs and resolve concerns promptly and professionally.

• Build and maintain strong guest relationships, encouraging repeat visits.

• Act as a visible presence on the floor, setting the tone for service and hospitality.

Operational Excellence

• Support the GM in daily operations, including scheduling, timekeeping, and floor management.

• Oversee dining room setup, cleanliness, and overall readiness for service.

• Monitor food and beverage quality in partnership with the culinary and bar teams.

• Ensure compliance with Department of Health (DOH) regulations and maintain a safe, clean environment.

What We’re Looking For

• Previous management experience in a high-volume, fine dining or Michelin-recognized restaurant.

• Strong leadership, communication, and problem-solving skills.

• A passion for hospitality, with a guest-first mindset.

• Availability to work nights, weekends, and holidays as required.

• Understand that we require a positive and respectful attitude in the workplace.

Benefits

• Medical, Dental and Vision Insurance for full time employees. 
• Robust Personal Paid Time Off
• Discounted Gym Membership
• Employee Wellness Program 
• Potential Bonuses
• Dining Discounts across the group
• Commuter Benefits 

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours.

The duties of this position may change from time to time. Mattos Hospitality reserves the right to add or delete duties and responsibilities at the discretion of Mattos Hospitality or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

 

At Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education an  advancement.   

We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws